Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46208 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 89977 Views
  • 11 replies
  • 12 Helpful

Website down ?

I have tried unsuccesfully for 24 hours to get onto the site to view what Broadband offers are available as thinking of switching but it does not give me much confidence if I cannot access the website ....anyone else having issues today ?

bl00bell by Investigator
  • 415 Views
  • 4 replies
  • 1 Helpful

Broadband not linking to account

Im having issues with trying to link my broadband to online account to make sure my bills are up to date and correct price. It keeps telling me that it is wrong information to link. EE told me to log into my profile and click manage account but there...

Resolved! Broadband

How much do you offer your best broadband package. I need high speed as we all work from home 

Trace79 by Explorer
  • 367 Views
  • 1 replies
  • 2 Helpful

Resolved! My EE home broadband package.

Does EE offer cheaper broadband for people who are claiming Universal Credit? My current bill started off at £28p/m but it is now £31p/m. 

GBaran by Visitor
  • 582 Views
  • 2 replies
  • 1 Helpful

Resolved! Recent Calls ?

Where can I see a list of recent calls made from my landline with any charges please ?

greyjaybee by Established Contributor
  • 514 Views
  • 3 replies
  • 2 Helpful

router dsl settings

Hello I have an Asus DSL-AX82U Modem Router,  just wanted to check the DSL setting e:g EE's username and password for internet connection? Thanks in advance.