Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
When given "The Sell" on the transfer to EE, and the Smart hub 7 plus, we mentioned that due to the construction of our house the WiFi signal struggles to penetrate the walls to other rooms, we currently had a WiFi booster from the previous internet ...
Is anyone else having DNS problems over BB? Started a few weeks ago. Examples include Youtube comments slow to load.Youtube video thumbnails slow to load. When I switch to 5G the problem goes away. Router was restarted when the problem was at its wor...
A strange and very annoying thing has suddenly happened over the last 2 days - both our mobiles in the house have been dropping off the Wi-fi.The Router is a ~3 month old EE Smart Hub Plus. To satisfy some older devices I have both 5 and 2.4 GHz band...
Is anyone experiencing Internet problems in Bradford, West Yorkshire?
Hello there, have recently signed up to EE broadband and generally happy with the product. However, experiencing a bit of trouble with some connection bits.Our house seems to be made of lead and therefore despite being a fairly standard terraced hous...
It is now pretty much confirmed that the recent (circa 25/5/26) firmware update on EE Smart Hub Plus (with Wifi 6) to version r4.26.1-R-1860948-PROD-83002 is causing a lot of problems around wi-fi dropouts, probably all on the 2.4 GHz frequency (and ...
I’ve just switched to EE. They say they have sent equipment by Royal Mail, and RM have confirmed this, but now Evri say they also have a parcel from EE for me. I’m confused.
Here’s a cleaned-up version for an EE Community/forum post:I have an EE Smart Hub 7, with the 5 GHz and 6 GHz bands enabled, connected to an EE WiFi Extender.I also have an additional Linksys router running in bridge/AP mode, which I use only for my ...
HelloHas anyone received their redemption code for the IPAD A16 offer?
