Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Have 1.6gb Busiest Home on the Pro 7 hub with 3 extenders. It has worked perfectly for 6-7 months. Recently the router has been restarting (orange flashing lights) and reconnecting. Sometimes it is every 3-4 days, other times 3-4 times a day. Very fr...
Naturally most posts are about problems - but not a huge number given the number of customers, but with full fibre and only 2.4 GHz compatible from the hub 7+ with most things wired or 5/6 GHz via an Asus AP I can't find that much to moan about after...
internet is taking to long to load and i just give up trying as i am just sitting looking at a white screen for ages.logging into my account in posibble at times.
Hi,I am about to return to the EE fold and my full fibre broadband switches over tomorrow.Now the cheap and cheerful Hub 7 is not sufficient for me so I have a higher spec 3rd party item that I wish to connect straight away.To connect the alternative...
Anyone use the Smart Hub 7 Plus on its side rather than upright?The shelf space where my existing BT Smarthub 2 is positioned is only 15cm high.
Is anyone else having DNS problems over BB? Started a few weeks ago. Examples include Youtube comments slow to load.Youtube video thumbnails slow to load. When I switch to 5G the problem goes away. Router was restarted when the problem was at its wor...
Today I moved from Plusnet to EE. Everything is fine except that I can no longer access Gmail pop.gmail.com to downl;oad my emails to Outlook (2003!). I can send emails via Outlook, and the "test" feature in Outlook says the settings are correct, but...
EE phone adapter permanently Solid Red. Tried pairing with new hub, but no different
I have just received a email from BT saying my full broadband speed trail is coming to a endbut I am with EE
Hi, I’m trying to connect a Panasonic controller in heat pump to Panasonic Cloud through my EE hub.This would allow me to control heat pump from Panasonic App.There is an Ethernet connection which connects from EE hub to controller unit in heat pump....
