Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How do I cancel my broadband and phone line. My dad is very ill in hospital I haven't got time to spend hours on the phone trying to talk to someone! Our broadband is awful keeps dropping out and buffering. And way to expensive for such a poor servi...
i’ve moved home since the 9th of october and i don’t want to be with your company anymore. my last address was ************** and i’m still getting billed for a service i’m not using. [mod edit: personal details removed from the forum]
Hi can found my account number for my new broadband
Hi all,Does anyone know, if I sign to a EE fast fibre broadband package, will BT/EE install the required fibre from the cabinet on the roadside outside my house, up to my house? And if they do would it be free? I have fibre to the cabinet outside m...
How long after the set up of broadband should I expect the email or text allowing me to claim the free year or norton security?
Hi, asking on behalf of my aunt as I seem to be the family IT person! - she has Plusnet ADSL and BT phoneline and looking to simplify and I'll suggest she goes to EE. Where she lives FTTC and digital voice is only option on EE checker . Am I right in...
Sorry if this has been covered previously but I can find any information or help.I've recently moved to EE and on the Full Fibre 900 which is brilliant. The issue I have is that I'm not using the EE supplied Smart Hub as I have an extensive Asus Mesh...
Absolutely awful service. I was persuaded to move over from Sky after 20 years with a package including Broadband and TV. Since moving on 4 October it has been one issue after another. The TV package did not include what was agreed - mis-sold. The B...
I was told my broadband would be up and running by 19th October and its still not
