Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
i arranged an installation on 21 October for between 8:00 and 1:00 - BT Engineer came and installed phone landline. After set up I my connection on my mobile advised to wait overnight. Waited overnight and no connection. Complained to EE helpline thi...
We live in CB4 and over the last 2 weeks have seen a significant fall in our level of internet - in evenings we often have no connection at all (I have only been able to log on new by turning my phone off wifi) and when we do have connection our spee...
Just signed up for fibre/broadband today, but forgot to ask the nice lady what the "EE wireless router" has in the way of specs. Lan ports, wireless speeds and any usb ports. If it doesn't have some of these, is there a list of supported routers that...
I would like to cancel my broadband box with you please
Due to have Openreach engineer visit this coming Thursday (now Tuesday) and router has not yet arrived. Ordinarily this wouldn't be an issue but a postal strike is due tomorrow!! Can Openreach still fit fibre if my router hasn't arrived?
We have recently moved, and there was only one connection point, to bring our fibre into the house. Since then, the range has been pretty poor, from our Bright box 2 router. The engineers who came, to fit our installation, seemed to think that we wer...
Hi my broadband isn't very reliable and most days it doesn't even stay connected and now I'm running out data because of this and wish to get this sorted ASAP as I don't wish to pay for broadband that hardly works
According to my contact, boradband download speed should be more than 150mb. But now it's just about 70mb. Could i call for maintenance?
Hi everyone. I have no landline , it is dead. I am wondering if this is linked to recent contract renewal with EE. Checked plan it says my landline number is the same as it always has. But have they just cut my phone line and used the line for broadb...
Is EE down? My net keeps going off
