Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
where has my landline account disappeared to?
Just been moved over from BT to EE, keeping my old BT Smarthub and black discs. Internet working fine but cannot pair the EE app with my smarthub. Tried scanning the QR code but said cannot join network. Tried manually - connected to the WiFi but it ...
I'm trying to check what I broadband service I'm paying for. But cannot access my broadband plan in the ee app. I only see the mobile plan in the app. If I try to check the broadband section it asks for details, but I don't know my account number (it...
How do I fit a digital phone adapter to my phone extension
Como recarrego pelo vouche
hello, I've tried linking my broadband account to the EE site but it won't accept the account number. It find accept the same account number to link my mobile contract. How can I link it. Thank you
So. Having easily changed my broadband to a faster speed through the local store (done with great courtesy I must add). I sat today waiting for the arranged visit to do whatever was needed to make the switch. I sat and waited. And waited. And waited....
I'm trying to add a lamdline to my broadband
Hello I'm wondering if I can get some help I'm trying to link my account to pay my bill but forgot my account number and can't find my emails with it on how do I find it now
I've recieved my router this morning. Our activation date isn't until Friday, but our old provider has already cut us off. I've been trying to change the activation date but every time I try it tells me I've timed out and to re log in. I've tried mul...
