Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
just had full fibre installed. 900mb Garenteed speed 700mbpsIs this speed correct ?
Hi, My partner and I are moving to a new house and as part of the move, wanted to bring our EE Broadband account with us and switch our old 76mb FTTC package to the 900mb FTTP package advertised on the website but told no and we can only switch to a ...
I think it’s okay if I will pay you 1/4 of my bill according to my speed I’m paying for.
my internet is not working it’s green but we can not connect to the Internet
Hi all,Apologies if this is a dumb question but my EE connection date is 20th Feb and haven’t a clue what to expect!my new EE hub is arriving tomorrow- when do I plug that in?Will my existing connection come through it if I set it up tomorrow?on 20th...
Good afternoon. Today I signed up for the EE Fibre 67 Essentials broadband package. The welcome e-mail states I will be getting a Smart Hub Plus. I am currently with Virgin Media using a Hub 3 which uses a co-ax cable from the wall direct into the hu...
I just ordered EE yesterday moving from BT .Guy told me once 1600 mb os available you automatically get it my ONT is only 1 gig on the port not the orange 2.5ghz 24 hours later I'm told it's past the point of no return and I can't cancel but they wi...
Hello,I have a discount code to use to set up a new broadband contract, how would I go about this?Thank you
Hi trying to find length left on my broadband contract I look under plan summary and it says included and that's it screenshot attached. What does that mean???
I just recently joined EE after being with BT for years and i was just wondering when i placed my order why i did not receive the EE pro box with my order i do still have the BT you view box but i dont know if they are the same can anyone shed some l...
