Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
As of today, any email I send to a Hotmail address is blocked if sent through my broadband or mobile phone (both EE). This is a BIG problem for me I can send at a neighbour's house usinng a different ISP so it is EE, not my email address, that is the...
Hi. My broadband contract is finishing in September. Can I upgrade my contract now paying the new contract price from now on? Thanks
Is this the norm for this service? I have called and been on the line 27 times over the last three weeks and the engineer has assured my openreach are fully booked in and will attend three times they have failed and we have been in waiting for them. ...
I no longer need my landline as never used so I'd like it removed from my bill
Hi I set up a broadband order on Friday and was tokdctge router would be delivered on Monday.I was told I would receivexa confirmation email.I was given an account number and an order reference.I tried setting up a My EE account but when I entered my...
I ordered home broadband and then BT called me and gave me a better deal. they said because they were the same company that they’d cancel my EE order. Since then I’ve have the router delivered. ive set up my EE account to see if it has been cancelled...
Hi, tech noob here.I've recently bought a set of Google Mesh Wifi to extend the coverage in my house.I started by setting up the first Google Wifi by plugging in the Ethernet cable (into my Google Wifi) and WAN port (into my EE Smart Hub). I followed...
Hello just recently received new smart hub and one WiFi extension disk ...instead of buying an EE disk are there any compatible disks out there ? Thanks in advance
I have just upgraded to Fibre Broadband and all is well, except that the Router itself is quite warm, is this normal. The old one wasn’t.
