Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am being sent lots of emails requesting me to return kit by 10th May or I will be charged. I returned the kit on 9th April and have the certificate of posting. The problem is I joined EE in January, but there was a problem so got moved to BT in Fe...
I have a digital landline phone attached to my Wi-Fi router with an extension in another room. These work ok. I also have another stand alone digital landline phone upstairs with an adaptor (from EE when changing to full fibre). This phone seems to ...
I have been trying to look at available deals for days but they always return an error. any advice please?
Just moved house, trying to setup Devolo 1200 Powerline adaptors (all working perfectly fine at old location), plug powerline adaptor in and connect to EE Router, light continually flashing red, reset, factory reset, no change, CAT cables swapped, no...
Hello I want to leave EE, I am trying to call from overseas, unfortunately they put me on hold for more then 40min. this is unacceptable ????????????this is a scam .....Monday to Friday, 8am to 9pmSaturday and Sunday, 8am to 8pm Call from outside the...
I have just upgraded to fttp after nearing the end of contract, im being sent a new router and received a jiffy bag to return the current one.Am i required to send the old one back, or only if its not needed? Nothing in the letter says its required. ...
Hi there,I currently have the eero system from Talktalk, but I would like to add an old ee router to extend out to my garage. This will be hard wired using a cat6 data cable.I have watched YouTube videos on how to reset the router but eero has an iOS...
NO WAY ON BROADBAND CAN YOU SEE YOUR CONTRACT START AND END DATE, JUST GOING ROUND IN CIRCLES, OBVIOUSLY EE HIDE IT ON PURPOSE AND MAKE IT IMPOSSIBLE TO FIND THE YOU HAVE TO KEEP PHONING AND WAITING HOURS TO SPEAK TO ANYONE. EVEN THE BILLS DON'T SAY...
I have just switched broadband from BT to EE (I know it's the same company, but when we ditched the landline they moved us to a new broadband tariff, and send us out a new router to use).We have an annex in the garden, that I beam the broadband to us...
Im a BT full fibre customer...been looking at EE deals to "upgrade"..All is good, shows the deals, but when i go to my ee account , i have a mobile account andthe system recognises said account, i then get the message in the title:-"your ee account h...
