Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45210 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 87914 Views
  • 11 replies
  • 12 Helpful

Resolved! Broadband

How much do you offer your best broadband package. I need high speed as we all work from home 

Trace79 by Explorer
  • 338 Views
  • 1 replies
  • 2 Helpful

Resolved! My EE home broadband package.

Does EE offer cheaper broadband for people who are claiming Universal Credit? My current bill started off at £28p/m but it is now £31p/m. 

GBaran by Visitor
  • 514 Views
  • 2 replies
  • 1 Helpful

Resolved! Recent Calls ?

Where can I see a list of recent calls made from my landline with any charges please ?

greyjaybee by Established Contributor
  • 444 Views
  • 3 replies
  • 2 Helpful

router dsl settings

Hello I have an Asus DSL-AX82U Modem Router,  just wanted to check the DSL setting e:g EE's username and password for internet connection? Thanks in advance.

Resolved! EE Broadband vs Staying with BT

I'm coming back online after a flat renovation and I've chosen to go with EE broadband which I'm told works out slightly cheaper in the long run.As I like to do some gaming, a fast ping is everything with regards to the broadband connection. My quest...

Twiddle by Investigator
  • 13049 Views
  • 1 replies
  • 1 Helpful

Broad band to a different address

I have been with EE for years as it is the only reasonable service in my village. My husband sorts our home broadband as he works from home, so his company pays. I have a family plan for 3 phones within my contract. is it possible to add broadband to...

Broadband connection

I find the blanket coverage in all media, offering fibre services is somewhat futile and a gross insult to those of us who have to manage with less than average speeds. We are blasted with numerous and generous offers that is until you release your p...