Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've been trying to set up my broadband account on My EE but am having trouble as it says enter the landline OR account number. I don't have the account number and it says that the landline is linked to 2 different accounts and I need to enter the ac...
My broadband has been down for 24hours now! Is anyone else having the same issue?
I just got my BB installed yesterday. I have been trying ever since to add it to my EE app but it keeps telling me something gone wrong from our side try again later. What’s wrong?
I am a brand new customer.Signed up to Broadband without landline a month or so ago, which I understand to mean that the Broadband now uses the line that my phone used to use.This has been working perfectly since set up until 2 days ago when all of a...
I’m trying to find the date my contract for broadband ends but EE hide it well.
This may be a useless question but just checking before I go ahead and do it. Activation date was supposed to be today and have no idea how it missed everyone that Openreach workers go on strike today lol. Would it hurt to try to router with my cur...
HiI currently have GFast via EE and the service has been good until the last month-6 weeks when I started to see short drop outs for 1-5 mins fairly regularly. Pain as I work from home. At this point worth saying my devices are all connected by eth...
Hi all, I've recently been set up with Full Fibre FTTP Broadband through EE. I work from home and however have since noticed that I can no longer connect to my work computer remotely (via VPN) as I have been able to do previously. I've looked through...
We've got EE's Smart WiFi package arriving tomorrow and, because we're currently having work done on the house, we're talking to our electrician about positioning the router etc. He's proposing to use PoE (power over ethernet) for the Smart WiFi disc...
Moved to a more rural location this month (Oct 2022) and chose EE Broadband. Took out the highest speed possible in this location. After going live 23/09, seemingly very few issues. LG Smart TV connected, iPad & iPhone, that's all, for the moment. Pa...
