Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've recently got EE broadband and I can't use the WiFi controls I've rebooted the modem and deleted and re-installed the app but all it does is says is installing update and never goes off that page for me to use it
a long story short..(sort of)I moved from BT broadband with a BT ID recently to EE. I had an old EE ID for Mobile (which I now moved to another provider). The transfer to EE from BT broadband using my existing EE ID wouldn't work so I was advised to ...
I am unable to open Sky Go app on my MacBook Pro but works fine on the iPhone? called sky and they suggested it was a filter on my Broadband account? anyone know a solution.. cheers
Hello,Hopefully someone can help me with this enquiry.I recently moved from EE 4G Broadband to EE Fibre. My 4G router had an IP of 192.168.1.1/24 which allows me to see my CCTV cameras. With the new Fibre Modem, it has an IP address of 192.168.1....
When I was with BT broadband I used a Tenda dongle to connect my PC to the internet. Worked great! With EE now and it wont connect. I bought a new TP-link dongle, still won't connect. My PC doesnt even find any WiFi networks. My PC's operating system...
My app won’t pair with my smart hub I need the internet to be setup instantly as I work from home and without it I lose out on my wages
Just signed new order for EE Broadband 900 currently on BT fibre (not full). The BT currently has Norton, can’t seem to find what comes with the EE, seems confusing. Also does anyone know if there are any possible issues with BT mail service address....
Can you please tell me how I can reduce the EMF's strength on EE smart Hub Plus. I have changed it to 2.4GH only. and to wifi 5.Should I also change the channel to 1?What else can I do
only just switch over from bt broadband 12th/June/2024 agent told me I would receive a newhub. but nothing turned up yet. still using bt hub , but broadband is working at the correct speed.
Hello there, my account number is ***********. My Bro band is very slow, in my contract the upload speed should be 30mbps but it’s below. My internet speed is very slow and it been 3 weeks. Please fix this otherwise refund my money I payed. Reply me...
