Broadband

RB1965
Explorer

EE broadband is always dropping out. The App is useless and all EE want to is sell things not making sure there system works properly and customer are satisfied. I can't test my speed fom the app without opening an EE I'd account. Absolutely rubbish can't wait for thd contract to end so I can move to something that works.

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

Which EE BB plan are you on? What EE router do you have?

Try a wired speedtest here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
RB1965
Explorer

Still find EE to be rubbish. Every time I check the broadband speed it days they can improve my connection. Makes no difference and app still says my connection can be improved and to reboot it. Thecamont of time wasted rebooting the system should equate to a refund. Can't wait for the contract to end. Absolutely rubbish provision.

Ee broadbands totally **bleep**e I only took it on as bt pushed me onto it and it’s been worse this passed week than ever totally sucks 

XRaySpeX
EE Community Star
EE Community Star

@RB1965 : Which EE BB plan are you on? What EE router do you have?

& please don't keep starting new threads about the same matter. It makes it easier for others to see all your info in 1 place.

& please answer the Qs put at you if you came here for our help.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP