Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
EE have so many of the same complaints yet put blinkers on when you’re trying to help. Why can’t you see your contract and bills on broadband. How can they expect you to keep paying for something that doesn’t work. Say you didn’t cancel when you know...
Hi Everyone,On the 16th May 2023 I enquired about moving from my 'Fibre Broadband with Landline' package to the new FTTP service as my street is now connected up.As I wanted to keep my landline I was told EE couldn't offer me FTTP and a landline serv...
I wanted to change our Direct Debit dates to the 1st of the month, so I looked up how to do it and it said: "To change your Direct Debit date:Have your new bank account number and sort code to hand.Open the EE app or log in at ee.co.ukChoose Bills & ...
Why has Internet been cut off a week before my bill date and only been with btwifi less than a month
I can't call 150 as phone says not registered on network despite being connected to my WiFi. I would like to know when my contract ends as I'm concerned about spiralling costs with EE. Thanks
Can someone ring me
My broadband with EE will soon expire, would I need to inform EE tat my contract will end?
I have a hunch that it's a misinput by the 'engineer' since my Smart Hub is blinking blueI went to the Advanced settings Broadband page and have a complete dosconnect across the board. Connection Status: Not ConnectedDownstream: N/AUpstream: N/AConn...
Hi, I wanted to update my broadband and landline contact
Hello allIm having issues dialling out from my land line. I can receive calls and there is a dial tone. This issue only occurs when my land line is plugged in to my dsl adaptor. I’ve bought a new on and this has made no difference. any advise ??
