Finding bill and overcomplicated

[GarySluggett]

I have recently been told that BT is changing to EE and have been sent the new router and apple TV box. I didn't want apple TV and told the person on the phone, i have also been sent the WiFi booster which i didn't want. This new service seems to be too overcomplicated and useless, i am also finding it impossible to find my account details. I'm seriously thinking about changing suppliers and throwing the lot of this crap in the bin 

[Chris_B]

@GarySluggett  You need to call customer support and tell them you didn’t want the Apple TV or the WiFi booster box.    If you want TV you have a choice of an Apple TV or a Pro box.  So if you didn’t want the Apple TV do you want the Pro box or didn’t you want a TV at all from EE ?  

What ever do don’t bin them as they are not yours to bin they have to be returned should you change ISP.