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Cant locate broadband bil

Tl71
Visitor

‎22-10-2024 03:10 PM

I got text from ee saying my broadband bill is ready log on to view and pay can't find  it  how do I locate it

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎22-10-2024 03:46 PM

Have you linked your BB to your EE a/c?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Rach_H
EE Community Support Team

‎22-10-2024 06:19 PM

Hi @Tl71 

Welcome to the Community!

We want to make it as straightforward as possible for you to view your broadband bill, so I've love to see what we can do. What are you seeing when you log into your online account, or is this not something you've been able to do?

Rach