Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,I have a very strange issue and I have tried every conceivable way of trying to fix it to no avail, so I am hoping people here can help.I have had the Busiest Home 1.6Gbps package since February using the supplied Smart Hub Plus router, and for so...
Hi there, Please can someone help. My family and I have come home from a holiday today and I noticed that the mains for our EE router and openreach modem had been switched off. Now I can't any internet connection at all.The router is stuck on flashin...
Since BT switched us over to Full Fibre Digital when we had to sign agree the rules and were switched to a new contract. Our wifi is a complete waste of time. Unable to download, print or even recieve any messages that require wifi upstairs it is tot...
Hi. I am upgrading my broadband with aforementioned. Does its DMZ forward all IP traffic/protocols? I am particularly interested in IPIP - proto 4 - traffic. I am trying to preserve my current router and all the services going through it to the LAN.
On July 9th I ordered broadband with EE after moving into new home, it’s now August 3rd and I still have no internet. Openreach engineer was due on July 30th and didn’t show up, after calling EE and being passed around many different departments, th...
Initially the additional booster was good ...permanent green.....but now flashes red all the time. Have reset and/or turned off/on and tried different location. Any suggestions...thank you
The UK National Lottery website thinks I am outside of the UK. I'm in the UK.
Recently joined EE and all working fine. Just trying to work out though, seen lots of ads about Game and Work Mode which would be quite interesting to use. Where do I see these options as they're not in the Android app (latest build).I've seen I migh...
My contract expires on 7 August and currently paying £170 a month. After 10 days, speaking to 10 advisers, 2 of which promised to call back personally the next day to resolve migration issues from BT to EE and 10 hours on the phone I am no further fo...
I have connected my WiFi booster at the bottom of my garden using a Ethernet cable my booster light is blue indicating it’s connected to the internet but I can’t seem to get a connection from it any help much appreciated
