Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 1467 Views
  • 12 replies
  • 12 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46967 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 91624 Views
  • 11 replies
  • 12 Helpful

Wi-Fi enhancer

Hi where is this on the EE app? this is where I can select game/work mode?Well it ain’t on the EE app so poor being pushed and having no choice from moving from BT as EE are suppose to be taking over their home broadband so BT can  concentrate on Bus...

IwanWms by Visitor
  • 497 Views
  • 1 replies
  • 0 Helpful

VPN

I  have the smart hub plus router and I wanted to install a VPN directly into the router, but it is not possible/compatible. Is there a way to have a VPN for my PS5? I currently have NordVPN and unfortunately, I can’t even do the smartDNS for my ps5 ...

exlqt by Explorer
  • 2428 Views
  • 4 replies
  • 0 Helpful

Bt transfer broadband to ee

Got message to view broadband bill but all that comes through is for mobile,have contacted EE but still haven't received how much I'm paying,went from bt to ee, help

Careline

Hi, My Mum has a careline alarm which connects to her landline. She is currently with Virgin but we want to move her broadband and phone to EE, is this possible?

Engineer Not Needed

I've given up trying to talk to someone about this. I'm posting here in case someone from EE sees it and can correct the situation.I am a BT customer but I've been transferred over to EE for a better Broadband deal they couldn't offer me under BT as ...

Ben1701 by Visitor
  • 489 Views
  • 0 replies
  • 0 Helpful