Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Does anyone know how to change the broadband password?
Hi all recently upgraded to full fibre 900. I was expecting the smart hub plus but received smart router. I’m wondering if there is any difference at all? also when should I expect my speeds to improve? Ordered 900mbps but currently averaging 275 in ...
I've just 'upgraded' from BT to EE. My digital phones won't connect
Hi I recently upgraded to the Essentials: Full Fibre 150. Since receiving this new service randomly when going on certain websites or using certain software apps, it's like I have been disconnected from the internet, but the weird thing is that wifi ...
I was out of my EE Fibre+ contract so changed to 'New EE' for a better deal, keeping the same BB properties, line rental and PAYG call charges (we use our mobiles to phone out but elderly mother likes landline to call us on). I use my own router As...
I have very bad internet. I try to contact support. There is no use. This is the worst network. L138AY
I am sure BT think I am stupid (its not really EE because BT cannot keep out of the process). All the ee.co.uk website information states you will get a smart hub plus. (Sh31b) But i have just received a re-boxed bt smart hub 2 router (sh20a).Intete...
Hi have received my broadband and tv box pro yesterday and my activation is not till Thursday will it get activated early or will it be activated on Thursday
Hi I became a new fibre broadband customer on 18th April 2024. Part of the offer was free Xbox game pass Ultimate for 6 months. I received ed email confirming I would receive further email in 14 days from activation of broadband to activate the game ...
Hi where is this on the EE app? this is where I can select game/work mode?Well it ain’t on the EE app so poor being pushed and having no choice from moving from BT as EE are suppose to be taking over their home broadband so BT can concentrate on Bus...
