Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Novice here, really confused. For the past 5 days my landline has not had a dialling tone and whenever someone calls they hear an engaged tone. For couple of days the internet keep dropping every 5-10 minutes, looking at the router I can clearly see ...
My router was due with the apple box on 10th in readiness for connection today. The apple box arrived, but no router. Royal Mail have been unhelpful and their tracking is saying it’s still at their Northampton hub. When I spoke to EE this morning I w...
I waited seven months for my EE broadband to be fitted. I can't tell you how many appointments were missed or an engineer turned up for them to kick my job into the long grass. (About 30!) I'm on a main road with a telegraph pole the other side of ...
I'm a new customer my broadband will be live on 27/02/23, when do you usually receive the wireless router is it a few days before or will they send it 2 weeks before?
Any help would be greatly appreciated!Below is a charateristic ping test of my EE connection.A few notes:After switching from EE's default modem to some weird TP-LINK one I found at work, both ping and packet loss improved greatly to its current not-...
Had update tonight on my smart hub. Any changelogs? Still no ipv6 Version v0.08.02.12273-EE
We moved house in December and were promised instantaneouse fibre connection in the new property.We are now 5 weeks without connection and the problem seems to be passed back and forth between Openreach and EE.Does anyone no an effective way to escal...
I am at the absolute end of my tether. It’s mostly Openreach’s fault by EE aren’t covering themselves in glory either.Fibre came to my area and it was able to be ordered in August. I was delighted and I did so. Step 1 was due for mid August and the f...
