Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Got a letter saying someone is moving in and if this isn’t the case to let them know by the 4th of April just got the letter today had no emails or anything in my EE home just wondering if this is probably a scam
Hi, I got a broadband connection a couple days ago from the store for £59.99 but the price on the website is a lot cheaper (£47.99) for the same product. I rang 150 but they insist that £59.99 is the best deal they have and they cannot see the prices...
Hi FolksCutover from Vermin Media to EE FTTP today.No changes to my internal systems have been made.heres a high level layout of the network under test:As depicted, I have given my firewall external interface a static IP of x.x.x.254 and in the EE ro...
I'm moving house and want to take my ee WiFi and same number how do I do this ?
HelloI have a FortiGate firewall supplied by my employer for home working, in December 2023 I had FTTP installed new and signed up to the 900Mbps package from EE as don't have faster than 1Gb ports on the firewall. I set up PPPOE using the bthomehub...
Hi, since going onto the new digital home phone (which goes into the back of the router) my extension upstairs doesn't show any caller id which isn't very good as we get lots of scam calls. The phone downstairs which is plugged into the back of the r...
Can anyone give me any information about how I can turn off the broadband in the childrens rooms please
Hi all, I have the 1.6gbs package and i havent been able to access wifi controls (or wifi enhancer) for a while now. i find this quite strange considering im paying 69.99 a month for features we cannot use? I have cleared my app cache/data and reinst...
Hi there, how would I go about setting up a PTR (reverse dns) record on my EE Fibre Broadband? I am hosting a mail service on my IP address, and need to set up the PTR record at (IP).in-addr.arpa to allow emails to pass to larger providers like Yahoo...
I concur that the EE hub is VERY naïve! I cite the following functionality examples:* Firewall by default is ON , there is seemingly no option to turn it OFF - even momentarily - to test issues ?* Wifi channels on 2.4 GHz can only be set to "Smart" ...
