Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Is there an hour landline timecap on ee house phones on unlimited calls?
Hi.Just in process of switching from BT to EE. I was told on the sales call I'd get a new router, and pretty sure they said it was better than my current one. I've chased up EE as I've not received a new router yet with the switch date in 2 days. The...
I am out of contract but i never used my land line so can i get a cheaper deal with EE with just broadband
18th Dec 23. I was on the messaging system between the hours of 09:16 to 10:56,trying resolve my issue with the lack of WiFi control.The operator didn't seem to understand my problems Eventually I did a complete reset of the hub which did not fix th...
Hi I’m also having many issues with the app & hub manager & WiFi extenders, 6 weeks in & no resolution or support from EE after many calls, technical help staff on the phone are poorly trained & are unable to answer or resolve any issues, they have...
Hi i'm Unable to access "Set up WiFi Controls" on my new Smart Hub.The App simply states "We can't load this information" "Not your fault it's ours. Try again later...."It's been over a month now and the same error message is showing.Has anyone else ...
I have just moved from Plusnet to EE. With PN all my smart devices worked perfectly using home assistant. Now I have an EE router nothing will work. Even my nest thermostat is unresponsive. Anyone have any ideas/solutions, please.
I had a broadband before with the EE Smart Hub but recently I renewed my contract and was sent new gear (the 2023 one). After setting up I thought I could use the old router as an extender. As I am trying to access the old router's hub manager I'm ty...
I am starting to get really fed up with this.I have moved into an apartment that was only finished in November 2023. I am the only one there out of 26 flats.I ordered a 1.6 Gbps package from EE, OR visit booked for Monday.OR engineer came on Monday a...
