Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 45047 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 87562 Views
  • 11 replies
  • 12 Helpful

Contacting EE

I can’t call EE as I am currently away. I can’t find an email contact or online chat service. How can I contact them?

Declanfb by Investigator
  • 405 Views
  • 6 replies
  • 0 Helpful

Resolved! New debit card

Hi I have been trying to add a new bank card but I can't find were you actually add a new card!

EE Router

My move to EE broadband completed yesterday but I have not received a new router. Previous one was plusnet. Will it be a long wait? Thanks 

TawS by Investigator
  • 271 Views
  • 1 replies
  • 0 Helpful

Mid-Contract price rises

I really hate this practice of offering 18 or 24 month contracts with a built in Inflation + 4% price rise each April. My broadband and Mobile contracts went up by about 15% each back in April, I strongly believe this was unreasonable and should have...

Ian06 by Established Contributor
  • 1148 Views
  • 9 replies
  • 1 Helpful