Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi!I’ve been trying to find a way of passing on my thanks for a job, seemingly well done, after nearly 8 years. I’ve not been with EE for all that time, but both BT and Plusnet both failed to fix the issue on number occasions over this time.My landl...
Only had EE installed for a day, and the service went off yesterday and has not come back. Phoned EE, who said there was a network issue? Got an engineers appointment for tomorrow am. Don't really understand why (if it's a network issue). Red LOS LED...
Any suggestions on how to stop the router from flashing yellow? It’s been doing it all day… Tried switching off, unplugging etc
Hi. I am trying to get a text code from Microsoft as I am locked out of my account and the only recovery number they have is my EE landline. They say they have sent the code numerous times but nothing ever comes through. If I send a text to the landl...
Today i transferred from bt to EE broadband. The package gives me free norton security for one year. Text received says go to https://broadband.ee.co.uk?norton-security. Then you will see Register and Download.At age 73 everything is hard. Anyw...
I’ve been advised i should get free data as a bt broadband customer due to having no broadband for not nearly a week is this true and if so how do i get this sorted as can’t find a phone number
Hi, our area has just been connected by Openreach with fibre to the premises (as part of the rural fibre roll out).. EE say they can provide up to 700 Mbps but not a landline as their phone signal is not digital. They offered an expensive deal wit...
Hi. I whas supossed to get a 20G data boost with my broadband on xxxxxxxxxxx. Can you tell me what is happening. [Mod edit: Please do not post phone numbers on the public board. Thanks!]
