25-11-2024 07:04 PM
To see my bill I have to enter a passcode to verify its me - the passcode is supposed to be sent to my mobile. The problem is this number is not right, it is a different number to the correct number in my profile on record. Any suggestions?
26-11-2024 10:03 AM
@cliffordmoggs why not give Customer Services a call and get it updated?
https://ee.co.uk/help/contact-ee/technical-support/broadband-landline
26-11-2024 10:23 AM
Hi @cliffordmoggs
Welcome to our community.
In order to get the number linked to your online account changed, please give our team a call on 0330 123 1105 and they can help with this.
Lesley