Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 44153 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85455 Views
  • 11 replies
  • 12 Helpful

Cannot Connect my HP 4130e

Cannot connect wireless HP 4130e printer to my network asking for the pin no n the bottom of the router this is not available therefore printer will not connect.Any ideas/help much appreciated

Geoffs3 by Explorer
  • 325 Views
  • 3 replies
  • 0 Helpful

Refund

On the 23rd of October I was told I'd been paying for a broadband I no longer use for the past 6 months so I would get a refund of £256 approximately. It would take 10 days to go into my bank. It's now been 21 days. 

Device limits WIFI 5

I have the Smart Hub which I believe is WIFI 5. I now have up to 20 devices connecting and I am suffering slow, breaks and other WIFI problems. I believe this is due to the device connection limits of WIFI 5. Is my only solution to this, to purchase ...

Delayed Broadband Installation

Hi, my mother has moved home and needs broadband to run her business. She's been in her new home for weeks and the installation keeps getting delayed. She's now been told she has to wait until December. How can she claim compensation for a lack of ea...

Engineer charge

Hi I was told an engineer would need to come to my address as I had no active phone line but when the engineer came he said he didn't have to come as he knew the address as he'd put this live not few months before for the old Tennant who sadly died b...

Kyle2287 by Explorer
  • 980 Views
  • 6 replies
  • 0 Helpful

Resolved! Re: BT/EE hybrid connect

I just took delivery of one of these 4G Hybrid devices. Can I connect it direct to a PC? My PC doesn't recognise it - do I have to go through the Smart Hub 2? Looks like it... Can I use the 4G Hybrid at different addresses?Cheers for any helpLouise

Resolved! Zyxel Wireless N300 VDSL2 Setup Help

I'm trying to get my third party router setup to replace my Smart Hub 2 as i can't put it in modem only mode. I purchased a Zyxel Wireless N300 and after running throught the wizard and inputing the correct PPPOE username and password (Which i got fr...

JC188 by Visitor
  • 396 Views
  • 1 replies
  • 1 Helpful