Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
It's ridiculous that there isn't a 24/7 chat or help! Paid my bill hours ago and my broadband still isn't on and I'm now left all day/night with no way to watch tv or anything truly shocking from such a big company.
I don’t have internet connection
Hi,I’ve been experiencing an ongoing issue with downloading my broadband bill since at least April 2024. Both the EE app and the EE website fail to let me download my bill. On the website, I encounter an HTTP error 403, indicating that my account doe...
Hi my Internet has been down all afternoon I have tryed turning it off and on but it's just flashing blue.
Hello all,Quick question, i renewed my broadband and phone contract. I was told over the phone that the broadband and phone services were merging with EE. I got a new contract all was fine, I was told it would all be signed over within a few days and...
Hello, I cannot figure this out. My son has a brand new gaming pc. When you switch it on, it consumes the wifi in the house. -We only get 35mbps top anyway, but it drops to 7-10 when the pc is on. Turn it off and we are back to our max speed.I have s...
I moved from BT to EE Broadband in early March 2024 when my BT contract ended. Unfortunately they had to move me to EE apparently and I’ve had issues with customer service ever since. I was unable to see my broadband bill as they couldn’t link my EE...
