Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm trying to get my third party router setup to replace my Smart Hub 2 as i can't put it in modem only mode. I purchased a Zyxel Wireless N300 and after running throught the wizard and inputing the correct PPPOE username and password (Which i got fr...
Hi everyone, I'm considering leaving Sky to switch to EE on their Full Fibre Gigabit Essentials 900 plan. Iwant to buy some Eros (Eero Pro 6E) to set up a home network but I find it really confusing to understand if EE would support this and not limi...
I left EE and already handed back my rooter for my broadband from xxxxxxxxxxxxxxx I just need to make a the last payment of £56.00 but when I phoned to pay I was told that the amount is all of a sudden £66.00, which I am not prepared to pay. Please c...
Hi all I’ve got a question I hope the amazing community can answer :So at my home I can get 5G on my EE mobile SIM card and get speeds of up to 200mpbs on my old sky wifi router going through the fttc cable I was getting around 35-40 mobs now I have ...
Is there a way to stop the EE hub allocating static IP addresses. Every so often when connecting laptops wirelessly to the EE hub, static IP addresses get assigned and then those devices cannot access the internet. These devices had been connected ...
I want to reserve some dhcp addresses on the lan for specific controllers. I know how to do it but my router does not permit it. The fields into which I should type the current ip won't accept entries (except the last field). It accepts a mac address...
Hi,I’ve just switched from BT Broadband to EE. Previously, I had a BT Router and a Black Disc which created a mesh network. I now have a Smart Hub (SH31B) and have a white Smart WiFi extender (SW10A) which I assumed would do the same as my old BT dis...
Does the new EE SH+ support a (or many) guest networks? I read somewhere here that it does but I see no sign of it neither in the router i/f nor in the apps. If so, where is it?
I have carried a comparison of the sync speeds of the new EE SH+ against previous EE routers over a VDSL2 connection: EE SH original: 74.3 / 20.0 Megs.EE BrightBox2: 74.1 / 20.0 Megs.EE SH+ : 69.0 / 19.6 Megs. Of course, this may not be of much relev...
Just moved into a house which seems to have multiple sockets but the fibre line is connected to a GPON terminal. EE have said fibre will be switched on on the 16th. Just wondering if anyone knows what the GPON terminal is and should I plug router int...
