Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Someone in my house has messed with the port forwarding and it has blocked my console from getting online can anyone advise how i can undo it or should i contact support?
I have recently bought the busiest home broadband package for my house as I am a gamer I plug my Ethernet in to the router and i am only pulling 900-920mbs although this is still fast I wanted as was hoping I’d get more I know the router lan cable po...
I need to improve the wifi in one part of my house and I refuse to add a further £10/month to my broadband bill for an EE range extender, so what are the options? (Why won't EE just sell me one!)Are there any recommendations for extenders I can buy?
Hi, Recently got FTTP 900 link, and a new SH31B modem/router, looking at connecting them to an Eero 6+ mesh network, has anyone got step by step instructions on how to connect?
I have several wifi cameras all connected to my new EE hub with 900Mbps fibre and several BT extender discs but find that viewing the camera feed is much faster and more stable when I only use 4G on my phone or connect through someone else’s wifi. W...
I change my internet to EE and was advised I could claim back the end of contract fee how do I do this
I’ve had to wire one of my EE discs due to the distance of it which has immediately fixed my issue. However, I wondered if there was any issue with wiring all 3 of my discs via Ethernet? My plan would be to use one port on my router with a small swit...
My broadband has fone off and it's stating pending cease due to me missing payment can I reinstate my service and how thanks
Hi I am after some help. I have had this new hub for a few weeks with the new superfast speed. I have a PC, that was connecting to my previous EE hub without any issues via wifi. Now the PC keeps dropping its signal and at best is only get one bar fo...
I've recently got EE broadband and I can't use the WiFi controls I've rebooted the modem and deleted and re-installed the app but all it does is says is installing update and never goes off that page for me to use it
