Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43937 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84889 Views
  • 11 replies
  • 12 Helpful

Resolved! 0808 numbers

Are calls to 0808 numbers from a landline with Anytime calls add on, still free please ?

greyjaybee by Established Contributor
  • 377 Views
  • 3 replies
  • 4 Helpful

Resolved! usb Mass Storage Device - Smart Router - NAS fail

2tb SSD usb flash storage successfully mounted and 'connected' to router, exFAT formatted.SMB1 active, drive and contents not visible on network.No specific sharing options available on router home screen, not many options at all tbh.Mapping network ...

Help

Hi, my name is Jhulismara, I'm an EE customer and I'm having problems with my internet, I've already received two messages on different dates talking about reactivating my internet, but it doesn't work when I try to use it. I've called, I've tested w...

VOIP keeping my landline number.

Landline number will disappear soon.Will EE be offering  VOIP for their customer's existing landline numbers?I have seen the BT YouTube video for setting up a WiFi VOIP phone, it didn't show how the  landline number is  associated, it concentrated on...

JohnP56 by Investigator
  • 6461 Views
  • 23 replies
  • 8 Helpful

Resolved! End of broadband contract

My current plan is 2-year contract. It is formally expiring soon, early October. How can I check the exact date? Not sure I can see this date in my account profile. Thank you.

1699226 by Contributor
  • 559 Views
  • 3 replies
  • 7 Helpful

echo dot

I have 2 echo dots previously no problem, move to ee broadband and cannot connect despite countless methods tried

Resolved! Costs of installing fibre broadband

HiI made an enquiry to another provider and in their charges section they mention an amount of £200 in order to connect up a property which currently doesn't have a (fibre) broadband connection, Would it be similar with EE? If there were any difficul...