Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Having recently upgraded my old Broadband & home phone contract to the Fibre 67 package at the end of February.I am still waiting for my new account details to become available on MY EE so i can check my bills ect. I have received the welcome lette...
I recently moved over to fibre broadband and received a link to check my bill online when i login i am only seeing previous bills, there is no information regarding my new contract or DD setup. Do you need to setup a new account? Will my account numb...
I use noip.com to host my domain. Since yesterday, my EE fibre broadband can't resolve my domain name. Resetting my router and the fibre modem doesn't help, I force my router to use Google DNS (8.8.4.4) and problem solved.
Is it possible to use aerials on the Smart Hub Plus via the USB port? I have a Smart Hub at the bottom of the stairs, but the Smart WiFi box at the top of the stairs is permanently on orange. I agree with everyone else who claims the BT Hubs are bet...
Moved to EE from BT - Bad move. Since the 5th of April 24 I have been trying to upgrade to the next level fibre 36 Full works in anticipation of Openreach setting up FFTP in the very near future. Talking to the various call centres over a period...
Where can I purchase this? There is no buy it now button on the website?
I downloaded the EE app on my iPhone 13 mini running iOS 17.5.1 and get the attached error message. Tried reinstalling to no avail. I can log in online but there are features in the app I want to use. Is this a known issue?
i have already got fttp with sky ,if i change to ee would i still have to pay install fee
