Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44157 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85469 Views
  • 11 replies
  • 12 Helpful

Broadband renewal

My Broadband & Phone is up for renewal we have ADSL 72mb and to be honest the router i(black one) sub-par always has been to the point i had to get a second router to get a better signal..getting better speeds! tried all the channels etc still slow s...

Theguru1 by Investigator
  • 407 Views
  • 5 replies
  • 0 Helpful

Broadband

hi ya a engineer come out last Friday and he thinks I need a new internet box Many thanks Emma Chapman primmer 

Greetings

Hi I need it PPOE Username  and password I can't find them anywhere and I can't find an email to contact customer services

King24 by Investigator
  • 392 Views
  • 4 replies
  • 1 Helpful

Setting up my direct debit

Hi so received a email saying I had missed a payment.I have recently moved house but just moved the broadband to the new house All of the direct debit payments were coming out as normal every month and now they are saying that I have missed a payment...