Nardene

Nardene · ‎03-01-2025

How can I turn my parental controls off

Northerner · ‎03-01-2025

Please read here:

https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off

https://ee.co.uk/help/broadband/getting-started/using-parental-controls

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Nardene · ‎03-01-2025

Please can you turn my parental control off

Northerner · ‎03-01-2025

Hi @Nardene

Please read here:

https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off

https://ee.co.uk/help/broadband/getting-started/using-parental-controls

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_S · ‎04-01-2025

Hi @Nardene Thanks for getting in touch with us here in the Community.

You can find information on how to change your content lock via this link: Parental controls

Chris S