Wifi controls

Lb9024
Visitor

So I have wifi controls set up so the devices turn off at night time and come back on in the morning.

All well and good until the children disconnect their devices then reconnect and it then re adds it as a new device! Meaning they are no longer in a group for their devices to turn off at night time!

How do I stop this from happening as it's starting to bug me. I never had this issue with BT but since coming over to EE I feel their wifi controls aren't as spot on and almost pointless having them if the kids can bypass it.

Any help would be appreciated as I've raised it with EE themselves and still waiting a call back from about 4 months ago!

Many thanks

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Can't you fix their devices IPs in My Network by setting "Always Use this IP" so they always come back as the same device?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP