Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi its Sarah ***** a customer from you I'm getting sick and tired off my box going offline all the time when it's always bout a week away from being payed it's getting ridiculous if it carrys on doing this then I'll won't be paying you guys I'll b...
unusually, the broadband connection is on and off, flashing amber and then eventually red. I phoned EE who did tests and said it kept "dropping off" and said an engineer was needed. The landline is okay so why would I need an engineer? What wou...
im abit confused with the LOGIN info i want to use my own router i found my broadband username its the password info im getting abit confused with i need help and i want to know I'm upgrading to gfast on the 11th of august i know you will get a gfast...
After moving house a couple of months ago, things have calmed down enough for me to consider switching out the supplied (white) EE Smart Router. I used a fantastic ASUS RT-AX82U at my old place which I wanted to tag in, but spent the last half a day ...
I’m just move my new house so I’m looking for Wi-Fi broadband
My number has been ex-directory for many Years, Received the BT Phone book 20023/24 through the door. Had a quick look and lo and behold my, Full Name - Number - Address publicized for every scammer, cold caller and nut job to target. But it does not...
Hi , I have moved from ee broadband to bt broadband with the promise that i would be paying £29.99 a month but my 1st bill is £37.99 ?thanks
I can't open the openreach box ... which socket do I use!
Hey everyone,We have had EE broadband for over 10 years now and our speeds have always been in the 36Mb range but since I woke up this morning the speed is 7Mb. I logged into my bright box and it says that the downstream rate is 7.90Mb.What's going o...
