Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi does anyone have any update whatsoever if EE are any closer to Storting out their systems so we can order 1.6gb and tv together, This has been going on for to long now absolutely ridiculous!
I have switched to EE broadband and my work laptop can be used to access the internet but not my work one drive/intranet - the message says the connection is not secure for this site, and that the share point link uses an unsupported protocol. Please...
Since we moved house in the same town the price for the service has gone up, but the speed of broadband emails has dropped off a cliff. When opening emails It tells me 'No Internet Connection'. This takes up to 30 seconds to open the connection. Wher...
I've had a letter with regard to an engineer visit. EE said if this is expected, I don't need to do anything. If they don't hear from me, EE will assume I want to go ahead with the transfer and no longer want EE broadband and landline?? I don't wan...
Full fibre to property....current speed 25 mbs sec....vs contract for 500mbthis is sunday 12.00pmyesterday 17.00hrs was the same care to comment...thankyou
I signed up to EE TV, phone and broadband on 24 Jan 2024. I decided I no longer wanted to continue and cancelled the contract within the cancellation time allowed despite this EE still sent me Equipment I did not need. The equipment was swiftly retur...
Hi Alli am looking to use my own router in Auto DHCP along with EE SmartHub Plus I am aware the EE Hub does not have modem mode and can’t be put in bridge mode. My own router is currently in Bridge mode but I can’t get all the features or see which d...
Hi,Just got monthly bill for fibre with PAYG landline, wife called USA landline yesterday for first time on new(ish) contract and a call lasting 21m52s is charged at £19.54 but bill has no other breakdown, this seems too high as looking at the EE BRO...
I have switched to EE and an Engineer visited to set-up the equipment. He advised that I needed a Backup Unit as it hadn't been delivered, and also an additional Booster. I have phoned 150, tried the Help section via the app and the website, and ther...
