Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I need help for bring full fiver brodband
I have recently started the switch from EE to virgin but I've changed my mind. Can I stop this online or do I have to call EE?
My router seems to be an issue since migrating from BT to EE. My issue is associated with access and often It cuts out entirely. Are there any way that I can improve my network?
I am trying to pit in my email address and then my password which it is not being accepted
Ever since we moved to BT (now EE) from Virgin, our Sonos system has been playing up. I have tried resetting and rebooting but when streaming 6music there are lots of random dropouts. Reading the internet "band swapping" may be the problem, where i...
Why do you make it so hard to get broadband I filled in all the questions and picked a package only to sit for 20mins waiting on absolutely nothing. If you don't want to give mea account then stop offering me one. Worst I've ever come across for cust...
Is there anyone got any experience to move to new home where only OFNL fibre is available?Does EE Broadband supported when moving into this OFNL network? anyone has any experience?
I used to use BT and had a Homehub 3 and black whole home/Halo disc to provide coverage around my house and into my garden room. I switched to EE and now have a black Smart Hub Plus which is incompatible with the BT whole home disc. What wifi extend...
Hi, I placed an order on 24th March for broadband and I'm still waiting for the initial engineer visit from Openreach. I've been trying to check my order online for the past few days and it comes up with the error message 'server unavailable'. I've t...
Since joining EE, apparently the best network for 11 years, I have had nothing but issues with the broadband signal. TV constantly drops out and freezes, web serving i get constant buffeting and spinning wheel issues and as its all linked my phone se...
