Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Since moving to ee and upgrading to full fiber my service has never been so bad .Itfrequently drops out the increased download speed is hardly noticeable and the app always seems to be under maintenance at the exact time I need to access it. A re...
Can anyone tell me, beyond the awful bot text feature how I can get someone to address this awful internet issue I’m having, moved from Virgin to EE on the promise I’d have the same speed and capacity, previously had Virgin500 and never had any issue...
As the subject says, Clicking "Check Broadband" brings up a page saying BLOCKED. I'm trying to check because the internet has been up and down all day (Shocking for EE /sarcasm)
After switching from BT and receiving no email with account details etc. Managed eventually to get an account number after calling EE but still cannot add my broadband to my EE app or the website. It refuses the Details form with "Please enter a val...
Hi, I have an EE SH31B Smart Hub and I'm trying to connect it up to my Asus TUF Gaming AX3000 V2 router. I have set it all up in the same way I have with previous broadband providers, except the WAN light on my router is red - indicating no internet ...
Hi, quick question. My home phone has died a death and I’m not replacing it. I’m under contract for phone line and broadband until November 2025. Can I get some money back on the phone line? Thanks in advance.
Using a Service that uses cloudflare which struggles to always keep connected. on making it work on my broadband i had to switch off IPv6 address allocation under http://192.168.1.254/IPv6.htm . it got me thinking why have i got to do this if EE are ...
Hi I heard this morning that if u are disabled and u get PIP u can get a discount on ur broadband dose anyone know if this is true thank you
I literally can’t find my account number as I am planning to opt out from my ee broadband and I found it’s too lengthy to know it . Help me out as I login and I literally can’t find any information the mail send by ee . thanks
