Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
EE-******** broadband why he is not working [Mod edit: Please do not post personal information on the public board. Thanks!]
Hello, I'm new with EE, I've just changed to this contract that stated on the website that getting at least the gigabyte connection for £1 I could get a Samsung tablet, but so far no information on it or how to redeem, already got my first bill invoi...
Hi I am EE customer and my to freezes and WIFI seems to be slow but I was told it was the fast one I don’t get much on my upstairs rooms either . I need a WIFI booster does it cost extra ? Thanks
My wifi been cut off my bill due 13th when I get paid is anyway it could be put back on till I can pay on that date ?
How do I sort a house move
Hello, I am unable to link my EE broadband account. I tried going through the linking process by providing account number and mobile phone pin but it had an error linking. I joined EE during the merger of BT so I'm not sure if it's related to that.I ...
I started with EE broadband recently and upgraded with cyber security. I never recieved any email confirming either order and I cannot activate the Norton security as it states I dont have an account and need a product key. I cannot get one as all pr...
Hi all,Here is an interesting problem,I have a Dell Desk Top, a very old Samsung Laptop, a fairly old HP laptop, two Panasonic TVs and 4 BT Digital phones,all these were working with no problems on the internet.Yesterday I was working on the Desk Top...
I want to view my EE month bill on the EE website, NOT the EE app !!! I’m 81 years old & just want to know what my bill is each month . Where can I see a PDF of my bill & not have to negotiate a stupid app that takes me round in circles &then say...
I need to disconnect the power to my hub for a few seconds. ( one minute max) I am concerned/scared in case it doesn't start again as I depend on it. How likely is it to reconnect and work as it is doing currently please?I have fibre to the premises...
