Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Q2 2019 - BT Smart hub connected to Sky Q & mini box via ethernet cable plus 5 white wifi extender discs (old property, thick walls); no issues to talk about until late Q4 2024.Late Q4 2024, changed to EE router & 3 wifi extenders.Since then repeated...
I was without broadband for over a week due to a faulty power cable. It took three attempts for a replacement to be sent out. I would like compensation for the 8 days I was without service.
Previously reported. Can't 'manage broadband' via App.Tried reinstalling.Escalation is phone call only...no point having app.
Hi, I recently bought the £39 for 30 days of Wifi. It worked for a day on my laptop, and then stopped working afterwards. Every other device I’ve tried using has worked. Essentially, I connect to the Wifi, and it doesn’t redirect me to the log in pag...
What is going on with the broadband I’m a new customer and never had any issues with other providers this has to be the worst company for broadband why is nothing working connection is rubbish and you expect me to pay my bill if I’m having these pro...
Hello open reach have been trying to contact the council in order to arrange fibre broadband. please see reply from council [Mod edit: Title added.]
Hi,I'm currently in dispute with EE regarding compensation due for delayed broadband installation. Long story but was told that I as I had cancelled the order the account was then closed and I was no longer eligible for compensation. (Cancelled the o...
Hi. Can someone from EE contact me directly about this theough text or email as I do not have time to waste waiting on hold. The problem is that I was a BT broadband customer who switched over to EE. My last direct debit was taken out of my account y...
Hi there so hoping someone can help so im running windows 11 on desktop pc and only recently ive got the smart hub plus and in the smart hub manager it is now showing as not secure cause of a security certificate and when im doing port forwarding rul...
