Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Internet suddenly stopped working and advised by technical support that it was due to a faulty power adapter and that one would be sent out. I can still connect to the internet but after 20 minutes the connection is lost and I have to switch router o...
Hi I am struggling to configure my old Smarthub as a wifi extender for my new smart hub plus.I tried this previously with different equipment and had similar issues... I've tried following all the different guides I've found including those posted by...
Does the Smart WiFi Pro 1895 have a stateful packet inspection firewall enabled by default?
So why on average I'm only getting 250Mbps?What's going on?
I am a current broadband customer with 12 months remaining on my contract, I have been looking at upgrading from 500mbs to 900mbs.This would mean signing up to another 24 month contract.My question is, would receive a new wifi 7 router or am I expect...
I've been experiencing ongoing issues with my internet connection over the past few weeks. While my download speeds seem unaffected, my upload speed has dropped significantly, causing high ping (often over 200 ms), lag, and buffering across multiple ...
How are we meant to say our bills so we know what we’re paying? We can’t ***** read them. This app is a *******. Should’ve left it as it was lol [Mod edit: post edited for language.]
Since I joined EE Broadband and Home landline in August, I have great difficulty accessing my bills. Contacted customer service several times. Really bad. One asked me to change my email address. Another asked me to download the app about 3 times. ...
My broadband speed has been running slow for a few days now and needs sorted.
