Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I had been a BT customer for quite sometime for Mobile, Broadband and Landline. Early November in the course of a conversation with a BT agent I was encouraged to switch to a Super Fast EE broadband. This was booked foe Dec 10th. a week or so before ...
hi theremoved to EE from BTmobile bill taken okbroadband not takentried calling 150 but when I get to acount section line goes quietHow can I get this sorted
I have just changed from BT to EE and have a home phone adaptor but do I need a new router because nothing has arrived
Hi, so recently, I called BT to see if they have a device where I can use WiFi when I’m on the move to save having to use hotspot on my phone. the agent told me that this was possible for £13 extra a month and I would also have a few additional bene...
Hi, I've just been teased into joining EE after being a BT customer for many years. I've been able to connect to my work's VPN via BT's home wifi for the last 10 years and it allows me access to 3D CAD files as if I was in the office. On my first Wor...
Hello, I called EE on Tuesday the 19th of March and after 40 minutes on the call, the person didn't find a solution. I asked him to create a ticket but I haven't heard anything since.The issue is that since I switched to new EE, my login account to e...
Hi, I am trying to set up a new EE TV Box Mini with WiFi connection to an Orbi RBR350 mesh system that is connected by FTTP EE broadband.I already have an Apple TV as the main TV box, and the EE TV is working without issue connected to the same route...
HI, I've signed up to a full fibre service and would like to continue using my EE Smart Hub. I've connected it through the WAN port no.4 and turned the WAN port 'on' in settings but can't get an internet connection. Is there another setting I should ...
