Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So I've upgraded to WiFi 7 from a 3rd party source but I'm having difficulty adding it to the app, has anyone else experienced this and is there a workaround? Also experiencing connectivity issues between the hub and the extender. I keep getting a fl...
Hello - I've tried calling, waiting or reading articles as to how cancel my contract. Can someone please help me? I've moved countries and I just want to pay any remaining amount and be done.
How do I get live chat support
I just cannot get my broadband linked to the app, I have phoned several times and have been assured that it will happen within 48 to 72 hours after that form was filled in by the help person. Nothing has happened. I was assured by the customer agent ...
Been charged £156 termination fee even though haven’t terminated my contract just upgraded which said was free upgrade online , been on the phone to ee and was told nothing they can do.
Same problem here WiFi down on phone for hour sorry close at 9pm,ring in morning,had sky for 7 years never had a problem should have stayed with them,don't think EE system is fit for purpose
We had full fibre installed today and I didn't see the outside until after the workmen had left. My question is, should it has been left open like that?
I changed my EE full fibre broadband package to a cheaper slower speed, but EE have sent me a new router and I am wondering if I have to use it because I then have to change all WIFI passwords on my equipment. Why can't I just use the old router and ...
I have fiber being installed this week with bt , but moving to ee looks like a good idea , I don't wana affect the install but wana switch to ee , should I wait for install ? Does the contract 24months matter when switching ?
I just installed the EE smart hub. I'm having lots of problems when I copied port forward rules from the previous router. Most rules were not working. I could not figure out the be pattern. e.g. 9480-9499 udp/tcp worked fine while 5190-5199 udp did ...
