Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve just set up my new router and the bit where it said connect to old devices I skipped it to do later!.. I want to connect old devices but I can’t figure out how to do it!. If I go to change Wi-Fi settings and change it back to my old 1 Wi-Fi and...
After working for three weeks the extender decided to unpair from the Pro 7 hub. All attempts to re-pair the extender failed with orange flashing lights. I then plugged the extender into the hub and it then paired and I could see it again in the ma...
Hi, Just had EE broadband 900MBPS installed with Smarthub 7 plus and mostly working fine. All except a Moto G60s phone on Android 12 (newest it can run) that can't see the wifi network and obviously cannot connect to it. Also, no other local networks...
Hi, i have been with EE for many years now, and its now time to renew my contract.My question is this. Why are the prices quoted way more expensive than a new customers, secondly, why am i only offered 900GBPS max when if i was a new customer, i can ...
Hi guys thinking of making the switch to a premium 1.6GBps deal with EE, however the upload speed on that package is only just over 100mps, is that right? Seems awfully low for the download speed comparison
I upgraded to the new Wifi 7 hub from the Wifi 6 hub even though i'm only on the 1gb/s package ( Full Works and Unbreakable Wifi )after sorting all the connection info out on the Wifi 7 Hub and connecting all my devices, everything was running smooth...
I am currently with Plus Net for broadband and landline. Unable to renew contract as I wish to retain my landline. can you confirm contract details for broadband and landline as my current contract with Plus Net expires soon. John [Mod edit - full na...
Hi All,Another Issue with the Hub 7 Plus, probably on others too.When i create a Port forwarding rule, it always comes up with an error and doesn't save or eventually when it does save, it has created duplicate rules. Try to remove one and it removes...
Hi, I have the latest EE Smart Hub Plus with WiFi 7 Extender Pro. I have noticed that when I log into the web interface on my computer it states that I have 0 2.4g devices connected and about 7 5g devices connected and 3 6g ones. but a lot more devic...
Hello , I have recently switched over to ee from bt and as soon as I have been changed over I noticed that my old bt wifi boosters do not work anymore so I called ee to see what the problem was they tell me that they are not compatible with the ee sm...
