Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Morning All, I am new to this so hopefully get it right. I changed to EE broadband from sky on the understanding it would be as good or better. I had Smart Hub Plus turn up but that's all. I've had problems with wifi in the past because of the positi...
The second broadband outage in under twenty four hours in LE12. This is not good. Only recently switched to EE broadband too.
My broadband bill has jumped up exactly £10 per month. Has this happened to others, and if so why?
I would like to change to the cheaper package thats for the same things, 27 pound a month instead of 40, i was 32 but bt put it up then switched to ee. I can purchase/select the new broadband package, but cant deselect the original, last time i did t...
Hi. I am with Virgin and am considering switching to EE Full Fibre as costs are lower. I have tried the EE route to see if my address is on the full fibre map but get only options for broadband. Does that mean that Full Fibre is not available to me y...
Hi,After 6 months of fine service, Im having issues and have identified that there looks to be an issue with my ONT in responding to PPPoED requests as im frequently being dropped form the internet. As im using my own router, EE support will only loo...
So have EE Essentials Full Fibre 74 which is fine for my needs however I have a dead zone in the furthest point away from the router and suffer from constant buffering. Is there a way to extend the signal to the upstairs back bedroom?
Has anyone else changed from BT to EE and seen their bills rise dramatically?
Hi EE Community,We recently switched from BT Full Fibre 900mb service to EE's equivalent (plus hybrid connect). Having used the service for 2 full days while working from home, my partner and I have both had "Poor Connectivity" during Zoom calls. Thi...
I can’t set or change any WiFi timers for my devices registered in the app? I need to change them and are unable to access any of it??
