Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just upgraded from BT to EE but the Hybrid Connect device will not power up and has no lightsMaybe power pack or devicecalled EE but only option seems to be raise a fault whixh is tested by a bot and comes back OkHow do I speak to a human to swap ou...
upgraded to wifi7 and received today Smart Hub Pro and 1 satellite. I was told over the phone that it came with 3 satellites. I even asked if i could have 4 and was told to try the 3 1st of all.
two questions on EE Smart Wifi Prohow do i setup the extender with a permanent ethernet backhaul I can pair via ethernet and have a solid aqua light but no wifi available after pairing. Is ethernet backhaul an option?second question, is their an op...
Is anyone else having problems getting into their account, tried both broadband and mobile but for weeks keep getting the same old message. There is a problem and we are working hard to fix it.
Why do I get this message?I can’t get any info on why my internet and landline are down.‘This service isn’t working right now Please try again later or contact us for support.’
I have regular ee broadband and have done for the last 3 years, my router has randomly gone red and says to call ee, however I can't as they aren't open. I have turned it off and on multiple times and have pressed the factory reset for 30 secs. Is th...
So since around 3am last night my Internet went down. Solid green light on the router. Went through the whole power cycling process on the telephone with support. Internet came back after unplugging all cables. Resting for three minutes. And then tur...
Hello MY WI-FI increased recently how do I go around sorting this I don’t want the TNT on it any more as I don’t use it. I just want to pay for the WIFI please
Just wondered if anyone had any adviceMoving home just got confirmation date.Current home virgin full fibreNew home only has part fibreCan I still use the EE switch option to move broadband as it offers to help with cancellation costs or will I have ...
And EE guy out, according to the original DT article.https://www.ispreview.co.uk/index.php/2025/03/strategic-shift-as-bt-no-longer-being-ditched-as-uk-consumer-brand.html
