Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Is anyone experiencing Internet problems in Bradford, West Yorkshire?
Hello there, have recently signed up to EE broadband and generally happy with the product. However, experiencing a bit of trouble with some connection bits.Our house seems to be made of lead and therefore despite being a fairly standard terraced hous...
I’ve just switched to EE. They say they have sent equipment by Royal Mail, and RM have confirmed this, but now Evri say they also have a parcel from EE for me. I’m confused.
Here’s a cleaned-up version for an EE Community/forum post:I have an EE Smart Hub 7, with the 5 GHz and 6 GHz bands enabled, connected to an EE WiFi Extender.I also have an additional Linksys router running in bridge/AP mode, which I use only for my ...
HiI've not gotten round to updating my copper broadband for family health reasons but had Openreach email saying they coming round to update digital phone & putting me on core 67 which is FTTC even though full fibre is on my street. I will receive my...
Connection drops quite frequently which is proving very annoying and inconvenient when working from home. Speed checks normally say good speed so that’s not an issue - what causes the connection to frequently drop?
We have received our EE router today in readiness for the transfer from PlusNet to EE to allow a landline phone to continue. We purchased our exisiting router when we signed up to PlusNet and they gave us the credentials to enter in our router to se...
HiOn Monday this week, contractors for Openreach pre-installed fibre connections inside the hallway to each flat in the block where I live. I placed an order, and this triggered them to pre-install connection points to the other flats.I noticed that ...
Has anyone had the 'Free' upgrade to Full Fibre please? I'm just wondering how the changeover day went with BT Open Reach.
I placed an order broadband and tv august 7 and have not yet received an email confirmation is this normal and when does my 14 day cooling off period start
