Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'll put as much info here as possible:Working last night all good, none this morning. Restarted everything, didn't work, checked to see if there a problem in my area, none that I can see, checked emails last email from EE above about broadband payme...
My mother just switched to EE. Being 91 she opted for an engineer install. The internet works fine, she can connect to it from her PC, and I can RDP into her PC . HOWEVER we are unable to connect to the Hub admin control panel. We have tried the def...
Hi all, I have just switched from Sky to EE. I have the new Smart Hub 7 Plus and although most of it works, i have a couple of issues. 1. When i try to turn on "Always use this ip address" for devices on my LAN it won't toggle. Therefore i cannot set...
Since changing my DNS on my EE Smart Hub Plus (installed March 2025) I have seen this following entry when my WIN7 system Starts up ..Router Advertisement settings have been changed on the network adapter 10. The current M - Managed Address Configu...
Hi.Does anyone know if the WIFI extenders for the Wifi 7 Router Pro (SH40J) are compatible with Wifi 7 Extender Plus (SW35A) or can I only use the Wifi 7 Extender Pro (SW40J).I want to know whether upgrading to a faster broadband package will mean my...
Good Day i have concern i apply for my broadband and it will deliver on weekdays but my problem is i have work on weekdays is it ok if it will set up on 5pm or 5:30 on weekdays?
Anyone else having issues with broadband
Hi, I have new EE hub with the wifi extenders to get a good signal round my house. It's not a big house but when I was with BT they sent me them as I had spots that had poor signal. The question I have is I have a shed/ office down the garden with ...
Hi i got offered a black friday deal for air pods 4 for 1 pound if i renewed my broadband with them i did so but no one seems to be able to help me so... can any one gelp me
Today Thursday 22nd January is day 12 that we have had no Broadband/WiFi service. My fault reference is still open as per digital voice on last phone call this morning. I phoned Sunday and was advise someone would come back to me - as you can guess...
