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Internet Service Stoppage

DamonBrenard
Visitor

I'm on a payment plan and have payed for the month but my broadband got stopped anyway what can I do

2 REPLIES 2
JimM11
Maestro
Maestro

@DamonBrenard Call EE CS tomorrow from 8am onwards and find out what has happened.

XRaySpeX
EE Community Star
EE Community Star

What do you mean by  "it got stopped"? Why was it stopped? Or do you mean "it has stopped working"?

If you are on a repayment plan cuz you previously had difficulty paying your bills you'd better get on to CS who arranged this repayment plan with you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP