Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’m having mega problems! I changed to EE from Sky! I was assured that it would be completely easy! Heaven help me! 16 EE operators later and I still don’t have a land line! Since 3rd Jan … what else can I do?
Hi All,Last chance for EE here before triggering contract end in cooling off period (I don't want to do this)...Had three engineer visits, speed test shows all good (920 download, 150 upload) - boosters placed in right places (x3) and nothing needs t...
You got to use digital phone.. Had same hassle, EE phone did not work. Bought 2 off amazon. No good, you got buy digital one...
Today I was going through my messages and I noticed that, an amazing little bit of customer care was in short supply. I'm a EE broadband and phone contract and tablet using the best part of £100/110 a month for the last year. Never missed a single mo...
I have always had issues with the poor WIFI signal from my router to certain parts of my home, so many years ago invested in a NETGEAR extender box. However, since receiving an EE Smart Hub Router about 4yrs ago I continently encounter sporadic dropo...
I have just upgraded my mobile and at the same time moved my home phone and broadband from BT. I went through the online process of linking accounts but I can still only see my mobile account and plan. Spoke to 150 and after being moved from pillar t...
Hi , we’ve signed up for the new EE smart hub plus next week with EE TV box and mini box too , we are switching from Bt hub with full fibre speed of 145 and we’re using sky stream boxes which all worked fine on the Bt hub .can we expect the signa...
Hi. I have received my new Smart Hub and connected it. It doesn't seem to resolve the hostnames on my internal network correctly. The old hub worked perfectly fine in that regard. I have 2 machines connected via ethernet - one is a desktop PC and the...
I'm new to this group. I've just turned to ee for broadband and t.v with the belief of no upfront cost as mr Kevin bacon claims on the t.v adverts. Could someone please help me understand why they are charging me £65 delivery cost for the equipment...
I had a new EE fibre broadband installed Friday 5th January to replace my existing BT Broadband service and it has started blocking websites randomly and also preventing images being sent in Whatsapp. This is causing a lot of aggravation as we ca't o...
