We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I was recently forced to change hub from the smart hub 2 to an EE Smart hub plus. with the previous hub I had one black wifi disc that was placed in my garage and gave me complete coverage across my property.now with the new setup of the smart hub pl...
Hi all!, Just migrated over from BT to EE,(long time user of the BT community forum) phew....the hassle! Everything went live with the new package this morning but wrong mobile number linked to my account, new EE hub and wifi equipment delayed,...
Reported 5 days ago. Reference number provided. No update since
I have a electric central heating system installed that works off a hub which is connected to my wifi which is a EE router but none of the ports are open they have sent 3 different routers but none open i have been on the phone over 3 weeks trying t...
I need to boost my WI-FI signal 100ft to my garage to install cctv. I have two extenders already but still no signal. Any help please
Hi all,I've searched this forum and many others but get conflicting information. I have a mesh network in my home, tenda nova MW3 and MW6's that work great. I've recently bought a static caravan which I have down my land as a hang out spot away from ...
Yet another problem! I have already wasted about 8 hours of my life trying to sort out issues since switching to EE - and I have another 16 months left on my contract!!The Problem:landline just has engaged tone. Can’t phone out, can’t receive calls. ...
I can't setup my app because i can't find my billing account number.Where do i found that?
Hi, my internet and phone have not been working since this morning
Hi EE,I would like to check on the status of my contract with you. I signed it on September 14th at an EE store, and I was told that my internet connection would be set up within 4-5 days. However, I’m still waiting for the installation of my router,...
