Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Still having a number of issues since I joined EE in June 2024. A number of times a day I have to re set the router as the WiFi just knocks it's self off. Engineer been to the address and have said there's nothing wrong the problem still continues. S...
I have spent over 5 hours on the phone, and still they lie, was told I would get update broadbraod twice and never got, I have never got a confirmation leuiopmentter or email to what services I have, messed up my mobile, finally someone called me aft...
I’m moving out in just over a month- how do I cancel the contract early?
Moved from BT to EE after getting terrible service and being without broadband for weeks but things have got worse must be on my 4th complaint as they cancel the original complaint and pass the buck to someone else and this week had to raise a furthe...
Dell Latitude E7240 cant connect to Smart Hub 2W10 22H2 build 19045.4561 (all up to date)Had Full Fibre installed ... and while other devices (2.4 & 5 Ghz) connected OK to new RouterThe Dell does not show EE network in the network list - i.e .no SS...
Recently joined EE broadband and I'm trying to connect the hub to my smartphone app and nothing happens. Just a spinning circle saying its pairing. How do I pair them? I need to adjust the parental controls.
I have recently renewed my broadband but it is not showing up on my account. I can link it however I don't have an account number, I did not receive an email with these details. Yet anyone to do with EE can not help me. Does anyone know how I can sor...
Bad latency in games, constant ping spikes and packet loss. I was having these issues for awhile now and only recently did a buffer bloat test and as you can see the Upload latency is way higher than it should be and this is the problem. its the same...
I keep gettting this page. I have tried on devices.The wifi is extremely choppy as well. Its behaving as if there are missed packets. Website load with missed items.Please help. I work from home and this is not helping.
