Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Okay I have seen countless threads going back to March of this year saying that the WiFi Controls section on the EE App does not work. What is going on? All I want to do is pause my WiFi from 12am-5am. I have never once been able to access the WiFi C...
Since migrating from BT to EE cannot view either mobile or broadband/ Landline info, on the EE app keeps saying issue and we are working on it.
I am an EE broadband customer and when I try to log in to WiFi hotspots whilst out it just doesn't happen and reverts back to the login page.User name and password are both correct but it never wants to actually work ?????
HiA question for EE Tech Support please?Long story short. I live in a rural location which is almost an hours drive to my nearest hospital. I require unbreakable broadband for my Digital Home Phone "landline" service to remain in contact with health ...
hello, i was looking at contracts for my address and got suggested with a contract using ee smart hub but i do not have a landline or modem socket to plug the router into. So i was wondering if this router required that connection or can i just give ...
Hello I ordered ee fibre 50 essential plan and I still haven't got my order but I am worried now that maybe my socket don't support the broadband can anyone confirm if this is fine
Ever since I moved to EE I've noticed that websites often wont load first time. That is I'll put in a URL, hit go, and it will sit there doing nothing. If I try again the website will then load. I'm wondering if this is a problem with the DNS or m...
Good morning I am having issues connecting m WiFi controls to my EE appI have removed and installed new version of app but still no luckIt is a new router as I have transferred to EE from bt
My broadband is not working very good.I want to replace it.
Been a happy BT customer for 7 years, but poor recent experience suggests problems with BT / EE merger. Upgraded to BT Fibre 500 on 4.9.24, fine, contacted BT to chase the free 6 months Xbox pass and a simple 5 minute query ended up my being transfer...
