Loss of access to BT email accounts

[David_TOF]

Bt contract was soon to expire.

Had a call about changing to 24month EE broadband and telephone account.

Changeove went without hitch. 1/2 the price of BT.

The Norton protection is an 'extra' with EE at £5 a month. Norton are offering 2 year deal which equates to £3 a month for their full pscksge.

QUESTION:- I cannot get access to the admin control for my email accounts. Are EE not offering this service?

Will my btinternet emails stop working?

[Minkey1]

@David_TOF

EE don’t offer email, but there’s no reason why you can’t browse to your BT email account.

[XRaySpeX · Accepted solution]

@David_TOF : There is no reason why you can't just browse to your BT email account, but to also access it from a Mail app or client over the Net. You should retain your BT Mail a/c in all its finery when moving from BT to EE.

[David_TOF]

Thank you for the replies.

Yes, can still access exsisting accounts, but no longer able to add / change /delete accounts on btinternet.com.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[David_TOF]

Perhaps I'm not explaining myself.

Yes I can access accounts.

No I cannot Manage the accounts.

see attached pics.

[XRaySpeX]

You said earlier that you can't get new ones or change or delete them. So there is nowt to manage.