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Other party is getting my texts and accessing my accounts

Rsa11111
Visitor

‎19-09-2026 05:18 PM

Hello 

 

has anyone experienced this issue where someone else has your sim number .  I have just experienced it and thy are using the codes to access my account .  Do advise 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎19-09-2026 05:21 PM - edited ‎19-09-2026 05:21 PM

Impossible! No 2 SIMs can have the same no.

Check your own no. by texting NUMBER to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Northerner
EE Community Star
EE Community Star

‎19-09-2026 05:24 PM - edited ‎19-09-2026 05:24 PM

Hi @Rsa11111 

It is not possible. 

They maybe using your email and I suggest ensuring you have 2 stage authentication with an authentication app on accounts which allow this service especially on email accounts attached to your number.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.