Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
This must be the worst web site I have ever been on this last month I can’t find my bills anywhere tried everything so sick to death of this never had this problem with BT
Hi All,I have a extender problem wi fi 7 which will need an engineer visit --despite multiple calls to EE CS and promises of call back none received over a 4 day period --how do i get to a person to arrange a home visit ==PS Yes i have tried all th...
Hello a strange one indeed,I'm on EE's 900 core full fibre, using the Smart Hub 7 Plus SH35A with the latest firmware (confirmed by a quick Google search).The speeds and pings are fine (confirmed on other devices and on my PS5 Pro via the connection ...
I have been experiencing random loss of connectivity from incredibly slow speed to complete loss of connection. This normally happens late evening and often when I'm using a VPN. Is my use of a VPN, which is showing reasonable or expected speed, bein...
Hi guys I've used u switch from sky to EE. At the time of setting up my order, which included an all data sim. I booked 16th March for the switch over. It hasn't happened. I'm now ringing them at a cost to me, and their computer says no. As in I can'...
Hi I’ve had no broadband for 24 hours had a engineer come to my property todayhe said the problem is outside but won’t be fixed till Monday the 23rdIve Only just moved over to EE and the service has been awful anyway of hurrying up this process ? Th...
Hi is it possible I could speak with advisor [Mod edit: add title]
Obtained complete EE package. Broadband .landline,TV and TNT Sport approx 6 weeks ago. It has never worked correctly despite a technical visit after installation. No landline, TV controlled by A1 I think. Whole service very poor. Making contact wit...
HiI use EE broadband and have the parental control on to limit my daughters access to the internet I use the schedule so that she cannot access broadband at certain timesI have added her phone and two tablets but I regularly find that she is able to ...
So my internet connection has been down for 24+ hours. The EE status says it was supposed to be fixed 4 hours ago. Called and was told "Definitely today".Anyway, I'm having a very odd problem.I have a Home Assistant server wired into the router. From...
