Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I can access the hub manager fine; its very slow like. Anyways, I'm trying to port forward on my PC but whenever I click on the tab it gets stuck loading (I am connected via ethernet cable directly in the smart hub). Any suggestions on how to fix it?...
I have just changed from BT to EE, both 900 full fibre. I have a LAN consisting of 5 laptops, 3 printers and NAS drive with static IPs, 3 laptops, TV, desktop, and 3 mobile phones all DHCP. Everything worked and were able to see each other when using...
I’ve recently taken out new contract with EE after being with BT for years (now they are one and the same). New kit arrived, old sent back.I have main hub, back up and two boosters positioned in house. My problem is despite having the two boosters I...
For the past 2 months i have nothing but issues with the EE app, half the features don't work when managing your network. The game and work modes they brag about in their bundles don't show in the app, constantly tells me i am not on my home network ...
I can't view my home broadband account because my SIM only contract is only showing?
I have ended and cancelled my contract for broadband and landline. My landline is still live is this correct.
I cant keep paying £47 a month for fibre only so have subscribed with sky for a faster speed for £28 a month. Do I need to tell EE if so how as I can't see any links or chat to do this?
Moved my full fibre broadband from BT to EE in mid January taking the Full Fibre Gigabit Full Works package as this offered the best price at the time. The broadband switched over fine and happy with the speed - the issues are all around the EE app a...
Hi EE tech insist on sending an openreach engineer again tommorow . It will the 2nd openreach visit this week..Both times it's due to speed guarantee being below the minimum of 425mbps. I've told them, yet they dont get it .That as soon as I conne...
