Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,My partner and I are moving to a new house that has EE FTTP 1gb available (woohoo) so when we move and take our EE home broadband account with us, we will be switching to EE FTTP 1gb (900mb) and as part of the deal, there is an uplift of the data ...
Can you help please. I had EE broadband yesterday it is connected now but i am unable to use printer by wi fi as it cant find printer. I cant get prime on tv either is there something i should do.
Hi thereSIM only mobile contract and Full Fibre broadband customer here.The EE App does not work on my mobile because I use an alternative OS that lacks Google play services. I understand there are some features and services that are ONLY accessible ...
i have to change a direct debit details
My EE broadband account is many years old - long before 2017 - can I change my BT landline to EE or will I have to have a new broadband account - much dearer?
Hello,Looking for some advice for a friend.They currently have very poor Internet Speed due to the property being the furthest from the Cabinet. I did a Cable Speed Test which was confirmed by an Advisor/Support as being correct due to location (10 M...
So my current landline and Broadband contract expires soon and I'm looking to change to EE. I am also looking at replacing Sky with a streaming TV serviceHere's where I get confused.If I look at EE broadband, I can keep my existing landline number an...
EE app wifi control not working keeps saying it can't load and iv deleted and re downloaded the app and still not working
As the post says, This all comes from the same cabinet and comes from a central location within our flat building.Tried to sort this a few times to no avail.I have been told I may need to submit an ORDI. Has anyone does this and has it worked?
I switched over from BT to EE for my BB around mid December as I am already a mobile customer. The BB does not show on my account although I noticed a direct debit has been taken - the full amount has also been taken even though it is just under 3 we...
