Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I cannot find the list of payments/ invoices in my account. Where is this? I need them for my Tax return.
I have emigrated to philippines I cancelled my broadband and am still being charged I cannot call as roaming charges are astronomical is there anyway other to contact I did write a letter but no responce
Have just had EE broadband at £26 per month,yet my first bill is for £33. Also we paid a £20 deposit,when is this returned?Will it be deducted off the bill?
I was lured to move to EE with the promise of a fabulous app that allows you to control access. I moved from BT where this was done on the router as it would give me better controls for managing my children’s access. Since moving they have had a free...
Currently having major issues with the EE broadband smart hub… extremely annoying tried resetting it a million times… anyone know what could be the course of this or is Anyone experiencing the same thing at the moment,
Why has my Digital Voice service suddenly become not configured on my Smart Hub Plus? I used it on Wednesday with no problem but the phone says my hub has no phone service and checking on my Hub log in page it says it is not configured. I have restar...
I've recently upgraded our EE broadband to full fibre. The WiFi speed is good near the router but one floor down in our living room it is disappointingly poor. Is there a booster that can help resolve this problem?
Need to cancel a visit from engineer for Monday 12th feb
Please advise the cancelation charges with three months left on my £43 contract and i would like to download a copy of that contract
I have recently returned (as an EE Business customer) to BT as my broadband supplier After a brief flirtation with another supplier (who I won't name) I called EE to sign up to UltraFast Broadband because the router supplied by the alternative suppli...
