Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 45643 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88865 Views
  • 11 replies
  • 12 Helpful

privacy separator function

hi, trying to connect  Brother Printer to my dell laptop via our EE router at home, both printer and laptop connect to the router and i can print direct from my phone to the printer over wifi but cannot get the laptop and printer to find each other. ...

angus8 by Visitor
  • 1333 Views
  • 4 replies
  • 0 Helpful

Why no Parental controls on home broadband.

Why is there still no parental controls on my home broadband hub. Says log into app but hey are not there. I have young kids on the internet and need  want to block adult websites. Surely you are failing customers and putting children at risk if we c...

Hudson80 by Valued Contributor
  • 1319 Views
  • 27 replies
  • 4 Helpful

smart hub

Hi could anyone tell me how you switch the light off on my smart hub plus from my phone via the ee app

Openreach

I was expecting EE to go live with my broadband on 2/8, there was a delay with Openreach coming out to instal fibre optic, when they did come they decided that some of the public footpath needed digging up which has to be done by a council representa...

Joogles by Contributor
  • 592 Views
  • 4 replies
  • 0 Helpful

EE Broadband Router Periodically Cutting Out

Hey,I've noticed recently that during the day, and random occassions at night, my EE Broadband Router will cut out and go from a solid green light, to a flashing orange light before turning back to orange and then solid green. I am not sure what is c...

Louioo by Contributor
  • 1577 Views
  • 7 replies
  • 0 Helpful

Resolved! EE Router / BT Boosters- compatible?

Recently upsold to EE Broadband and router from BT contract and router. Sent new EE equipment, but not the boosters as I had expected. Will my BT boosters work with EE router?

IWC1966 by Investigator
  • 2791 Views
  • 5 replies
  • 0 Helpful