Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I need to unpause my Wi-Fi this is a joke how do u unpause it if the app not working
Ee broadband it an absolute joke I pay 53 pounds a month for what Internet that cuts of and lags every two minutes I will be leaving and moving to a better Internet provider I will all so be telling other people not to go to ee
There are two of us that are gamers in our house and we've been finding that if we're both playing games at the same time we get frequent lag spikes. I had a quick look at what's going on with Wireshark and it looks like the router is spamming SSDP...
Hey everyone, I recently upgraded to EE’s FTTP service and got the new Smart Hub SH32B (apparently called the Smart Hub 3). Since switching, I’ve noticed a couple of problems:1. The EE Home App doesn’t seem to work with the new Smart Hub 3.2. My olde...
How do you resync the digital handset after the power cut?
I just got 2nd with Smart wifi Pro and when I set up work it will go blue and stay there for a good 5-10 min then it will go orange then back to Aqua also in the app one will say poor single then one to close but if I go hub side everything to look f...
Hi,I was a BT customer and used the multiple email addresses provided. Now that I have switched to EE I seem unable to access the page that allows me to manage the multiple addresses. Is there a way in which I can manage them from with the EE app / w...
I may at some point in the future look at purchasing a couple of passthrough powerline adapters to better utilize my 500Mbps EE broadband, mostly for my Xbox Series X.Does anyone have any advice on what to look for? Also, I understand you need to pai...
Hi, has anyone having issues trying to connect laptop to a smart hub pro.
I have moved homes on 13 December 2024 and started a new fibre contract with EE (I was a EE customer prior to my new contract) . I arranged the installation and activation weeks in advance and was promised internet on the 13th the day we moved in. EE...
