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Entred wrong email

starlored
Contributor
Contributor

I've just signed up for ee full fibre.  I gave an incorrect email address when I signed up.

I have an existing account with ee, which I can merge accounts but obviously I won't know my account number as the welcome email will go to the non existent email address, will this come a a text as well or should I phone them to correct the problem.

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@starlored  You need to phone up.  Everything about that order will sent to that email address. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I thought that would be the case, I've been getting order updates via text to my phone so no problem there. I'll phone them later and get it sorted.