Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I'm trying to link my broadband within the EE app after I've recently switch from BT broadband to EE broadband. It asks for my billing account number. Surely that's my account number per my bill & letters ?But the e form won't accept it. So what ...
I have recently moved to EE from talktalkBefore moving, my Roku stream bar would connect to my talktalk router quickly.Since moving to EE I've noticed that the stream bar takes a couple of minutes to connect before I can watch anything.Any tips on re...
Hi as the Wi-Fi controls is not working on the app can I still connect a EE Wi-Fi booster without needing the app?
Hi All!Looking to help a friend here:He wants WiFi in his Summer house. I have done installs for people before using a router as an AP connecting to the main router using powerline.However i have heard mixed stories about doing thisAs he descbribed h...
New customer here. Will my box infinitely flash purple if i havent been sent my first bill yet? I was told work needs done on a local street box but other than that i thought itd be a quick and easy install. ive double checked all cables and ports an...
Considering moving our broadband to EE after several (not especially happy) years with Vodafone. Looking at the Fiber 67 Essentials package.Our main socket is in a really inconvenient place for coverage over the house, so we have always previously us...
Can anyone help me please!!Basically left EE to go to Virgin Media but then came back to EE.I’ve tried to port my old number back to EE, and they’re saying it can’t be done. They’ve sent 3 requests to Virgin Media and they’ve said virgin haven’t repl...
I’m new to EE and have just had my hub installed, I’m having issues finding the WiFi; it isn’t showing on my devices. I moved from sky but still have sky tv. My internet connection isn’t showing on the networks. Does anyone have any ideas how I can s...
I cannot receive incoming calls to my landline, although I can make outgoing calls, but only to other landline numbers NOT any mobile numbers. Calls can only be done from the phone plugged into the EE smart hub plus. If I try the phone plugged direc...
Planned to move away from BT due to cost, I then got a letter from them saying they would charge £5 for leaving (even though I was within a week of my contract expiry date). Phoned them to query it and they told me that there shouldn't be a charge, ...
