Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've just got broadband and tv and it's all working great but I can't seem to find my account number anywhere. I need this to log in to the ee app. The help page says it's on my bill but I haven't had a bill yet and I haven't been sent any paperwor...
I think no one can answer these queries; however, maybe some can add information to build a bigger picture.I have been running into issues with Openreach, BT, and Sky. Openreach arrives and says they cannot put fiber over the road or through the buil...
from the previous deadline of end 2025, resulting in a delay of just over a year. BT has run into trouble switching those with Telecare devices as well as catering for elderly & vulnerable users. See BT scraps digital landline switch deadline
Hi,Since switching to EE I have had problems with my smart home. I am using HomePods and when initially setting them up with the EE router I get the following error "HomePod features like AirPlay and Personal Requests may not work on "EE-XXXXX" becau...
I was recently about to end my broadband contact with BT and called them to advise I wouldn’t be renewing due to the price they proposed, the cancellation team persuaded me to move to EE full fibre 500 and told me this comes with a smart hub plus. Se...
Currently have EE VDSL, which was started in sept 2023.We are due to move in the next month to a new build that has full fibre, but according to EE broadband service checker EE do not offer service at this address. Nor do any other suppliers.Only BT ...
Hi my names nelson email :- ****************post code :- sw2 3dqthis is about my internet broad band at home ,I’m actually on holiday , but I was told that I would be paying 29£ every month so the contract , but £29 wasn’t taken from my account , was...
I have had the cable connection installed outside my house today by openreach, however I have had a text message from EE saying an engineer won’t come to my property until the 24th June 2024.my current virgin connection ends on the 6th of June 2024, ...
Hello, I called EE on Tuesday the 19th of March and after 40 minutes on the call, the person didn't find a solution. I asked him to create a ticket but I haven't heard anything since.The issue is that since I switched to new EE, my login account to e...
