Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I just bought thee phone number for 10 pounds and it says that i will receive 8gb data and minutes after my first call.. 2 hours passed and still there is not enough credit to make a call.
As the title says, My internet isn't connecting via ethernet for around 30 seconds after the PC first boots. It's not a major issue, more of an annoyance as any apps that need the internet for updates etc on first boot throw out error messages.I've t...
Our EE wifi is cutting out each night within a few minutes of 10pm. I saw someone had a similar issue but their "solution" was just to leave EE.
Does anybody know (or figure out) the correct settings for EE's super implementation IPV6 for third party router on new EE broadband?I am aware, as BT has gone so far, to adapt unusual /56 delegation instead of more common /64 and the whole BT IPV6 i...
HelloHave signed up to EE digital phone and have had a new number. We lost previous number when our BT contract was cancelled is there any way we can get out BT phone number back and transferred to EE digital phone
Hello to all. This is my 1st contact with the community.I have to start with a rant: I have been "migrated" to EE from BT. I had a fully functioning Broad band system with BT for 10 years with 3 levels of BT Router . With EE I do not!My PC does not '...
Today I installed a new Smart Router provided to me by customer support at EE. The installation went very well, and because I changed the password and the SSID On The router using the interface, I have been able to connect immediately to more than h...
Canceled my phoned line rental kept my broadband the customer service move from BT to EE. Now have TWO direct debits for my broadband. How can I just keep one direct debit don’t what to pay TWICE FOR BROADBAND EACH MONTH CAN ANYONE HELP ME AND CAN ...
HiI just receive my new Hub from EE. My new contract will start from 8 days.Should I connect my new Huba already or just waiting for "activation" date?
Have spent hours on phone to EE being passed from one team to another without problem being resolved, all they do is reboot hub and say the system is showing all green ticks. Not from my end it's not. Landline not working either, can't make or receiv...
