Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
6 hours offline with my EEBB? Is there an outage?
Last Wednesday in store, I upgraded my mobile plan and phone and that went well but I was persuaded to move my BT Broadband to EE Broadband and get £20 off my mobile plan a month. The migration order then was rejected so I had to phone up again today...
Hi everyone,Has anyone ever ran into an issue where "can't find a static IP address" or "can't connect to DHCP server" stops you from connecting to the internet via an Ethernet connection? My Xbox Series S and my ASUS tower desktop are both having th...
So been with EE 4 weeks finally have the landline running, now ha e a problem with the broadband and my smart ugs and cameras not working.. All set up fine a few weeks ago no issues and then came down today to note the cameras flashing thst state can...
I bought an SW30A WiFi extender brand new and boxed via a private seller, and upon trying to connect the unit to the power supply it won't fit - really strange, the power supply model number is S024AWM1200200I don't understand how the product was sol...
I ordered broadband (Full Fiber 500) on July 23rd, and I was supposed to be connected on August 6th.Initially, the order tracking system showed that an Openreach engineer would come on August 3rd to do the external work, but no one showed up that day...
Hi,Every week my router drops out at least once, I have been having this issue for a few months. It drops for about a minute or two then comes back online, but this causes problems with my current working from home setup. I have made a note of the ev...
HelloI wanted to report my experience so far as a potential new EE customer and was hoping someone can help me with next steps etc. in bringing this to a conclusion.The services (fibre broadband & TV home package) were supposed up and running on Wedn...
Hi can anyone help? Finally received broadband acct info. via 150 to link my broadband acct within the app, tried unsuccessful for several days and fed up of waiting on 150 for support! Can anyone point me in the right direction to get this resolve...
Can I add my holiday home to my EE broadband contract?
