Last Wednesday in store, I upgraded my mobile plan and phone and that went well but I was persuaded to move my BT Broadband to EE Broadband and get £20 off my mobile plan a month. The migration order then was rejected so I had to phone up again today and ordered the plan again, that too was rejected and when I spoken to the agent, the system made several lines! Agent will call me back soon to hopefully let me know the outcome of this. I was very happy with my BT BB and will have to have the openreach engineer to replace a fibre to house cable instead of the old copper wiring I have.
I have a feeling that this is going to be a bigger headache than expected.
I was also sold an IPad plan and because it was the wrong ipad, I was sent a new one but have an extra line on my account that I don't want, awaiting a returns bag for the wrong Ipad and hopefully have that line closed.
Wish I hadn't upgraded, anyone else having similar issues? Then there is the possibility of EE BB not registering on the EE app according to a few people on here.
