Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Really struggling with our broadband this last couple of days. The page for checking for outages isn’t working ironically!) so I’m just wondering if anyone can tell me if there’s an issue or if I need to be getting onto EE Thanks
I’m a BT customer and use their broadband. However, I’m concerned about post January ‘27. Getting Full Fibre is a no go due to connection logistics. What’s going to happen re our access to broadband should we not have made the switch to Full Fibre? ...
Hi - I’ve seen in the past that issues have been reported with skyQ box and the hub.have these been resolved or is it easy to fix?We have skyQ connected via WiFi (won’t be able to run Ethernet) and have no mini boxes.
Since changing our broadband from Sky the signal in the bedrooms upstairs regularly drops out the speed tests are good.
Hi. Im renting a remote building where i can get 1 bar of 4g when I’m sat in the window. Is there a device i can purchase that i can put in the window to bring internet into the building please so i can use an iPad from it? Building has electric but ...
Hi,We're an existing EE customer and have been for over 10 years. We placed an order on July 18th 2025 for the 1.6Gbit plan as we received an email from Openreach stating it's available.Infrastructure, included new telegraph poles and exterior wiring...
Does anyone have any recommendations for a wall mount for the smart hub pro?
For some of those that might struggle with opening ports and then realising they dont even work i have sigma fix for this go to ur firewall settings on admin panel, click configuration and turn off upnp and ur done 梁 Dont call ee support asking for h...
I switched to EE from Virgin via the one touch switch and was promised that the transition would be seamless. I took out the deal on Thursday and was told it would be active the next day. Virgin media cut my services on Friday morning saying it was o...
