Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HelloDoes anyone know if I can pay my EE broadband through standing order instead of Direct Debit? It would be easier for me to do it this way.If so does anyone know their bank details so i can set it upThanks in advanceRegards Jas
i’ve been charged for a bill. but wifi hasn’t returned
Hi All,After a nightmare experience moving my broadband from BT to EE I am still unable to link these accounts, any ideas how I do this, I have no broadband account number, even the contract emails doesn't include it, and trying to get a satisfactory...
Can someone tell me why I am being charges £74.99 for Full Fibre Gigabit Full Works when EE is advertising it for £44.99
You have already changed the payment for the new contract a long time ago. Today, that is, on August 29, the master is due to arrive. But he is still missing. I have a day off today to meet with the master to connect. Instead of 500mb, I still get 20...
can anyone help me after 4 plus hours I have finally got my smart hub to pair with my app and ID don't know how I did it but now I missing features like game mode and one more but I don't use it so can't remember it, error message is the following "W...
Broadband box switches its self off randomly all connections are OK
I joined BT a month ago, asked to remove the digital voice and they moved me over to EE. They put me on a broadband tariff at £32.99. I spoke with someone yesterday and signed a new contract at £29.99 for the same broadband.My question is, how long...
just installed my replacement hub my landline wouldn't configure onto the new Hub and can't set up game Mode as keep getting stuck on the Preparing update step 1 of 3
We currently have a non fibre 20mps BT (now EE) contract and since Fibre in the cabinet has recently been added to our street (and next door have FTTP with openreach and vodaphone) , we would like to upgrade to fibre. We went into the local EE shop a...
