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No broadband

Alan11141
Visitor

‎30-09-2025 11:33 PM

So spend hrs on phone and fob off with a new plug adapter for my Wi-Fi router 

waited four days for it got it plugged it in and the box still doesn’t work! 

gezzzz 

0 Helpful
2 REPLIES 2
JimM11
Community Hero
Community Hero

‎01-10-2025 08:39 AM

@Alan11141 The details and symptoms that a failed PSU are on postings, but if that is not what is happening then it's not that unit that has failed! 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎01-10-2025 03:26 PM

What is the name of the EE BB plan are you on including its speed?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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