Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi Guys So reading the forums EE still haven't sorted this out and it's created a problem that I can't see how to fix. The App did initially work for me when I migrated across from BT to EE using my old BT Smart Hub. I cannot access the Wi Fi contro...
Every time I try to download my bill, it fails or nothing happens. This has been going on for months.Likewise when trying to access settings for my digital home phone
Set up yesterday ok, WiFi working but home phone only outgoing calls working. Account details and order tracking show order not yet completed. Tried to call cust help via my mobile but agent said couldn’t hear me and just cut me off. Not a great firs...
My smart WiFi extender was working then stopped randomly now it will just flash green for 30 seconds or so then go black and not work with Ethernet
All the links for changing my direct debit do not help. The right click on my profile does not show anything to change my direct debit. Help!
Hi and sorry if I am in the wrong forum here. I have recently joined EE from Sky and everything seems to be working OK apart from one issue. I cant seem to get my sons x box to connect to the router every time I try it says it can't connect. Just won...
Last week I switched from a Giganet 500/70 service over Openreach, to an EE 900/110 service. I'm in the Brighton and Hove area. My first impressions:- Migration to EE was near seamless (as much as good be). old connection went down at 0105. I only ne...
Is there any way to switch on a paused device apart from the app? This is not the first time this has happened. No warning comes up on the app about scheduled work. Now when it is needed desperately we can't switch pause off and no one is working in...
