Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Im an EE broadband customer, recently fibre was installed in our block of flats. I contacted EE (through store) and they are telling me i have to pay an early termination fees to upgrade. Surely this is not right as if i go to sky or talk talk they w...
I was recently 'advised' by BT to switch from my BT SH2 to the EE Smart Hub Plus. I think it's fair to say that since switching, there's been nothing but issues with it.The most impactful issue has been that I am getting complete connection dropouts ...
I had a problem with my broadband because of a fault with the hub which needed to be replaced. My landline telephone also wouldn’t work for more than a week while I waited for the engineer to come. As I had wanted to keep it for emergency contact it ...
For some reason my broadband connection has been interrupted or cut-off for the last fortnight. I’ve contacted EE & the same engineer has visited twice & informed me that the problem is at the exchange & only BT Open Reach can fix it. I transferred t...
I have recently moved over to EE and have the smart hub pro with 3 range extenders. I have lots of home automation and I used to have an Asus router where everything worked perfectly. Since moving to this EE router every week Im having to reboot or r...
I have recently changed to Full Works Fibre 67 and it has been Trouble all the way!There were a lot of time consuming issues getting it set up (by us) and eventually I was getting speeds of 60m at my desk top PC. In my call last week (about voice ma...
A somewhat strange one but a person has signed up with EE for broadband, etc. but must have got their email address wrong as all the sales and account information is coming to me. I really need to tell EE about this but can't find a way to let them k...
Hello everyone I have just moved into another apartment and it’s furnished and also has its own broadband for tenants. I need help on how to get BT broadband returned because I won’t be needing it anymore obviously, have had it for over a year now. P...
There is no mobile reception at this isolated rural location.BT took away the landline when they fitted fibre.So when broadband is not working there is no means of getting emergency help.It is8 weeks today that the line is down. Does anyone have CEO ...
Have an engineer booked Tuesday but impossible to let anyone know what is actually wrong and going to be a waste of visit if don’t know actual problem , the full line is down physically after storm guys fix rest of street but one in my house still ly...
