Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
It says my bill is paid but nothing has came out of my bank account al
Hi,My activation date was on the 15th and today is the 17h and my router is still not able to connect to the broadband, I tried to use a different master socket, restart using the button on the back, I checked the cables and it’s still the same.I mes...
So I've recently upgraded to WIFI 7 and I have 2 PS5's in the house both wired straight to the router. Both PS5's on the newest Call of Duty have a Moderate NAT Type. I've tried port forwarding but that doesn't seem to fix the issue for one device as...
Anyone had issues getting plug in the back of a TV 4K Roku stick to work on WIFI with the Smart Hub Pro.Not had any issue previously connecting to EE Smart Hub plus and BT SH2.Whilst it will connect and state the connection is excellent in Roku setti...
I posted yesterday about the unsatisfactory offer of GBP30 compensation and a letter of apology for being missold a wifi upgrade and today I called EE to check about the cancellation. I expected them to talk about cancellation fees, which they did in...
Unable to connect to battery security camera to wifi use to connect now it will not find wifi at all keeps coming up unable to connect. Been trying to connect sins Christmas.
I booked for our EE installation in mid December. Great ordering, helpful staff, all booked, kit arrived, kept updated at every stage. Engineer comes on time for slot yesterday. Internal hardware installed quickly and efficiently. Second engineer arr...
I've started using the new Smart Hub Plus after migrating from BT to EE but my Sony Google TV keeps losing WiFi connection when in standby, all is fine if I use the BT SH2.Any suggestions or is this a known bug because I've read many users having iss...
Hi, My local post office is closed and I am trying to arrange a collection from royal mail to collect my old Internet hub, however I can't input the post code into their site from the label as it doesn't recognise it and I don't have the address to i...
i’ve enabled EE fastest wifi but this wifi was twice the speed of my last internet however it seems to be that it is 10x worse than my old wifi i recommend enabling wifi from bt as it is much more reliable
